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Server Resume Example

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SERVER
Professional Summary
Obtain a position within the Hospitality Industry where I can utilize my strong organizational skills, educational background, and interning experiences.
Skills
  • Service-oriented
  • Hotel operations and management
  • Event planning and coordination
  • POS systems
  • Hospitality background
  • Quality assurance
  • Team building
  • Front desk experience
  • Courteous
  • Computer knowledge
  • Food and beverage services
  • OPERA knowledge
  • Natural leader
  • Efficient
Work History
08/2013 to 08/2014
ServerEl Sombrero Restaurant – Gallup, NM
  • Performed basic cleaning tasks as needed or directed by supervisor.
  • Greeted and welcomed arriving guests to ensure a positive atmosphere.
  • Explained how various menu items are prepared, described ingredients and cooking methods.
  • Escorted customers to their tables.
  • Assigned patrons to tables suitable for their needs and according to rotation.
  • Assisted in maintaining preparation and service areas in a sanitary condition
  • Cleaned and organized eating, service, and kitchen areas
  • Responsible for the production and plating of desserts.
  • Filled beverage and ice dispensers
  • Greeted each customer with friendly eye contact
  • Stocked bar with beer, wine, liquor, and related supplies
  • Took food orders and relayed orders to kitchens or serving counters
05/2011 to 08/2011
InternLodging Host Hotel Corp-Holiday Inn Express Farmington – Farmington, NM
  • Rotated though all the departments of the hotel
  • Improved customer service ratings through one to one contact 
  • Processed daily reservations per shift.
  • Greeted, registered and assigned rooms to guests of hotels or motels.
  • Made and confirmed reservations.
  • Posted charges for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Verified customers' credit and established how the customer would pay for the accommodation.
  • Computed bills, collected payments and made change for guests.
  • Recommended top dining and entertainment options for guests in the Farmington area.
  • Greeted and registered guests and issued keys.
12/2010 to 11/2011
Banquet ServerLas Cruces Convention Center – Las Cruces, NM
  • Reviewed BEO's at the beginning of each shift to ensure rooms are set as contracted.
  • Prepared rooms for use by adjusting lights, sound volumes and room temperature before guests arrive.
  • Maintained high standards of safety and cleanliness in all areas of the conference centers.
  • Assisted with set-up of tables, linens, chairs, etc., for full service of banquet events.
  • Maintained proper dining experience, delivering items, fulfilling customer needs, removing courses, replenishing glasses and removing utensils.
  • Delivered alcoholic and non-alcoholic drinks table side as well as poured wine tableside.
  • Maintained back of the house, front of the house and side work duties for overall productivity of banquet events.
12/2010 to 01/2011
InternOffice of the Navajo Tax Commission – Window Rock, AZ
  • Designed and renewed tax forms for Possessory Interest tax.
  • Recorded all incoming and outgoing mail.
  • Investigated new businesses which operate within Navajo Nation borders.
  • Performed desk audits and accomplished office specialist duties.
07/2010 to 08/2010
InternOffice of the Navajo Tax Commission – Window Rock, AZ
  • Managed all administrative work for Possessory Interest Tax (PIT).
  • Maintained and updated taxpayer database information.
  • Updated oil and gas division orders.
  • Graphed oil and gas production curves.
  • Completed appraisal worksheets for Right of Way (ROW) properties.
  • Assessed penalties to taxpayers for late or non-filing.
12/2009 to 01/2010
InternOffice of the Navajo Tax Commission – Window Rock, AZ
  • Assisted tax compliance officers in contacting taxpayers to promote compliance.
  • Applied functional procedures and guidelines in administering compliance of the Navajo statutes.
  • Conducted research to ensure enforcement of the Navajo Nation tax regulations.
  • Obtained information from, tribal, state and federal agencies.
09/2009 to 02/2010
Front Desk SecretaryNMSU Purchasing and Risk Management – Las Cruces, NM
  • Greeted and directed visitors to appropriate destination.
  • Responded and assisted routine questions from the public.
  • Obtained daily quotes through NMSU banner network.
  • Maintained and filed all incoming purchase orders.
  • Acquired mail and checks through daily mail run.
06/2009 to 08/2009
InternONTC – Window Rock, AZ
  • Updated and implemented all tax forms for ONTC's quarterly possessory interest tax.
  • Trained new high school summer students.
  • Investigated new businesses.
  • Performed errands for ONTC office
12/2008 to 01/2009
InternOffice of the Navajo Tax Commission – Window Rock, AZ
  • Scanned/emailed outdated mail using Xerox copier.
  • Updated/renewed taxpayer folders by making new ones.
  • Performed desk audits for compliance department when my duties were completed.
  • Trained high school work study students.
  • Investigated new businesses.
06/2008 to 08/2008
InternOffice of the Navajo Tax Commission – Window Rock, AZ
  • Acted as ONTC primary office specialist Updated PIT information records.
  • Received, collected incoming taxpayers and logged them into ONTC mail database.
12/2007 to 01/2008
InternOffice of the Navajo Tax Commission – Window Rock, AZ
  • Performed desk audits.
  • Updated PIT forms.
  • Completed office specialist duties.
  • Scanned tax records using Xerox copy machine.
Education
2011
Bachelor of Science: Hotel, Restaurant and Tourism Management
New Mexico State University - Las Cruces, NM
    Hotel, Restaurant and Tourism Management Business Administration Marketing
  • 3.5 GPA
  • Coursework in Hotel Administration
  • Coursework in Business Administration and Management
Skills
10-key, administrative, basic, calculators, cash handling, oral, cooking, database, filing, financial, forms, functional, ledger, Marketing, Access, Excel, mail, Microsoft Office, office, Power Point, Word, network, oil, copy machine, public relations, research, safety, Sales, scientific, sound, supervisor, tables, Tax, phone, written, Xerox copier, Xerox machine
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Resume Overview

Companies Worked For:

  • El Sombrero Restaurant
  • Lodging Host Hotel Corp-Holiday Inn Express Farmington
  • Las Cruces Convention Center
  • Office of the Navajo Tax Commission
  • NMSU Purchasing and Risk Management
  • ONTC

School Attended

  • New Mexico State University

Job Titles Held:

  • Server
  • Intern
  • Banquet Server
  • Front Desk Secretary

Degrees

  • Bachelor of Science : Hotel, Restaurant and Tourism Management

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