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Server Resume Example

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SERVER
Summary

Dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.Resourceful and accomplished Office Manager with extensive office operations and personnel organization expertise.

Highlights
  • Customer Friendly
  • Perform well in high-demand,
  • Fast-paced Staff Motivator environment
  • Results-oriented
  • QuickBooks expert
  • Self-starter
  • Staff Collaboration
  • Bilingual Spanish/English
  • Microsoft Word/ Excel
  • Payroll
  • Accounting
  • Self-directed
  • Schedule management
Accomplishments

Promoted to Administrative Assistant after 5 months of employment.Developed and implemented company's first employee manual outlining all proper business procedures and office policies.

Experience
Server03/2015 to CurrentMomofukuLos Angeles , CA

●Maintained full knowledge of bar and menu items and made recommendations.Delivered quality food and beverage service to guests in a responsible manner.Delivered food and beverage orders within established timeframesNeatly set tables.Collected money and made change.Processed cash, credit card and voucher payments.Upheld a high standard of cleanliness in all work areas.

Concierge specialist12/2014 to 03/2015MomofukuNew York , NY

● Receive, document and resolve customer inquiries by using established best practices ● Build lasting relationships with Freedom's customers ● Educate customers, providers and employers about Freedom's products and services over the telephone ● Comply with HIPPA and CMS regulations ● Schedule medical appointments and transportation for patients and/or care givers when needed ● Key Competencies ● Interpersonal Effectiveness: Understands oneself, effectively manages emotions, listens and communicates with respect, and builds trusting relationships. ● Builds Trust: Consistently models and inspires high levels of integrity, lives up to commitments, and takes responsibility for the impact of one's actions. ● Accountability: Meets established expectations and takes responsibility for achieving results; encourages others to do the same. ● Customer Focus: Connects meaningfully with customers to build emotional engagement and customer advocacy. Simplifies complexity and integrates internal efforts to deliver an optimal customer experience.

Server09/2014 to 12/2014Jbt CorporationPoughkeepsie , NY

●Maintained full knowledge of bar and menu items and made recommendations.Delivered quality food and beverage service to guests in a responsible manner.Delivered food and beverage orders within established timeframesMaintained full knowledge of all menu items, contents and preparation methods.Prepared mixed drinks; poured wine, beer and nonalcoholic beverages.Neatly set tables.Collected money and made change.Opened and closed bar tabs and transferred tabs to dining area.Processed cash, credit card and voucher payments.Upheld a high standard of cleanliness in all work areas.Maintained bar stocks, replenishing daily as necessary.Stocked beer and wine coolers.Performed closing duties including cleaning, sanitizing and replenishing.Served each guest with a sincere, positive, pleasant and enthusiastic attitude.Made engaging connections with guests to create loyalty. Create and manage Facebook, yelp, and Gmail accounts.

Customer Service Representative / Escalations03/2014 to 08/2014Barrett Business ServicesStayton , OR● Attracts potential customers by answering product and service questions; suggesting information about other products and services. ● Opens customer accounts by recording account information. ● Maintains customer records by updating account information. ● Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. ● Maintains financial accounts by processing customer adjustments. ● Recommends potential products or services to management by collecting customer information and analyzing customer needs. ● Prepares product or service reports by collecting and analyzing customer information. ● Contributes to team effort by accomplishing related results as needed.
Server/ Prep Cook04/2013 to 02/2014Crispy CrepeCity , STATE

● ● Maintained full knowledge of bar and menu items and made recommendations.Delivered quality food and beverage service to guests in a responsible manner.Delivered food and beverage orders within established timeframesMaintained full knowledge of all menu items, contents and preparation methods.Prepared coffee and espresso drinks.Neatly set tables.Collected money and made change.Processed cash, credit card and voucher payments.Maintained a neat personal appearance.Served each guest with a sincere, positive, pleasant and enthusiastic attitude.Made engaging connections with guests to create loyalty.Oversaw an increase of positive online reviews for our establishment.Prepped fruits for side salad. ● Cooked crepes

Administrative Assistant01/2012 to 04/2013Instant Tax ServiceCity , STATE

Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.Designed electronic file systems and maintained electronic and paper files.Maintained the front desk and reception area in a neat and organized fashion.Served as central point of contact for all outside vendors needing to gain access to the building.Planned meetings and prepared conference rooms.Wrote reports and correspondence from dictation and handwritten notes.Maintained an up-to-date department organizational chart.Dispersed incoming mail to correct recipients throughout the office.Made copies, sent faxes and handled all incoming and outgoing correspondence.Posted open positions on company and social media websites.Organized files, developed spreadsheets, faxed reports and scanned documents.Created weekly and monthly reports and presentations.Properly routed agreements, contracts and invoices through the signature process.Received and distributed faxes and mail in a timely manner.Received and screened a high volume of internal and external communications, including email and mail.Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.

Data Entry10/2011 to 11/2011Salvation ArmyCity , STATE

Verified that information in the computer system was up-to-date and accurate.Eliminated outdated records by sending the records to be scanned.Successfully established effective systems for record retention by creating database for daily correspondence tracking.

Education
High School DiplomaMiami Sunset Senior HighCity, State, US

Miami Sunset Senior High June 2011 High School Diploma Miami, FL GPA 3.70.Top 20% of class

Languages
  • Spanish
  • English
Skills

Receptionist, Clients, Accounting, Administrative Assistant, File, Office Manager, Payroll, Process Payroll, Tax Returns, Adjustments, Answering, Customer Accounts, Customer Service, Customer Service Representative, Retail Sales, Excel, Microsoft Word, Quickbook, Word, Best Practices, Cms, Content Management System, Customer Inquiries, Hippa, Telephone, Data Entry

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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

76Average
Resume Strength
  • Completeness
  • Formatting
  • Word choice
  • Strong summary
  • Clear contact info
  • Typos

Resume Overview

School Attended

  • Miami Sunset Senior High

Job Titles Held:

  • Server
  • Concierge specialist
  • Customer Service Representative / Escalations
  • Server/ Prep Cook
  • Administrative Assistant
  • Data Entry

Degrees

  • High School Diploma

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