server resume example with 17 years of experience
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[Job Title] well-versed in guest services Successful at building relationships with customers to increase likelihood of repeat business. Communicative [Job Title] dedicated to providing elevated service and Detailed organizer of service operations with versatility in stressful circumstances. Proactive [Job Title] with [Number] years of experience working in [Type] restaurants. Focused and efficient team member knowledgeable in food safety and sanitation guidelines. Commended for having perfect attendance record and delivering exceptional customer service. Motivated [Job Title] with [Number] years experience successfully serving customers in busy, [Type] restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader with clear, comprehensive and directive supervision. Dynamic presence known for enhancing customer experience. Diligent Food Service worker with successful history in [Type] settings and dedication to supporting team with hard work and knowledgeable service. Dependable [Job Title] with [Number] years of experience providing efficient, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Service-oriented [Job Title] well-versed in dining, kitchen and cleanliness standards. Dependable, quality-focused professional with [Number] years experience in restaurant operations.
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- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
- Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
- Greeted and maintained relationships with regular customers.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Displayed enthusiasm and promoted [Type] service to customers, successfully increasing referrals and walk-in business.
- Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Oversaw daily operations of all members of service team, including delegating tasks, training new staff and splitting tips at end of each shift.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Investigated and integrated enhanced service and team management strategies to boost business profits.
- Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and effective service to patrons.
- Trained new team members on restaurant procedures, menu items and performance strategies.
- Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank each [Timeframe].
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Answered and quickly redirected up to [Number] calls per [Timeframe].
- Collected, sorted, distributed and sent mail and packages.
- Answered incoming calls on high-volume, multi-line phone switchboard and pleasantly transferred callers to appropriate personnel.
- Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Received and routed business correspondence to correct departments and staff members.
- Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
- Operated multi-line telephone system to independently handle over [Number] calls each day.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
- Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
- Greeted [Number] daily visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
- Provided clerical support to [Number] company employees by copying, faxing and filing documents.
Livermore High School - Livermore, CA
Las Positas College - Livermore, CA
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Resume Overview
School Attended
- Livermore High School
- Las Positas College
Job Titles Held:
- Server
- Server/Trainer/Supervisory Administrative Specialist
- Receptionist
Degrees
- High School Diploma
- No Degree
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