Server Resume Example

Answered office phone and emails to schedule appointments, forward information .

• Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
• Assisted team members with special projects by coordinating records and resources to meet expected requirements.
• Kept office records organized and supplies well-stocked for optimal team performance.
• Produced professional and error-free letters, presentations and spreadsheets.
• Answered daily phone calls to direct inquiries, answer customer questions and schedule appointments.
• Managed material flow and cataloging materials by accurately maintaining references and files.
• Answered multi-line telephone system
• Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
• Provided exemplary training in office procedures and policies to all new employees.
• Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
• Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.
• Created reports and other types of documentation, which often contained sensitive and confidential data.
• Kept reception area clean and organized to offer positive first impression to every visitor.
• Met incoming customers with professional approach and provided friendly, knowledgeable assistance.

• Balanced daily registers and generated sales reports to support financial and administrative objectives.
• Promoted products to customers to enhance bill totals with high-profit items.
• Checked identification of customers to verify age requirements needed for purchase of alcohol.
• Worked with management to plan and implement special events to boost customer numbers and profits.
• Supported servers by preparing specialty drinks for patrons in all areas of establishment.
• Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
• Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
• Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
• Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
• Reduced inventory losses by creating new drink menu items to move older products.
• Monitored patrons to keep alcohol consumption in designated areas.
• Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
• Engaged in small talk with patrons per day to build rapport and earn repeat business.
• Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff.
• Collected food, wine and appetizer orders from patrons and promoted upsell items.
• Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
• Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
• Multitasked to meet customer, business operations and server needs with minimal errors or delays.