LiveCareer-Resume

server resume example with 13+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • Religion:
  • Military service:
  • :
Summary

Friendly with expertise in concocting cocktail drinks and alcoholic beverages. Familiarity with numerous drinking-making techniques. Capable of maintaining composure when under pressure and tending to a busy bar. Offering 15 years of experience in providing patrons with superior service.

Maintain smooth, efficient and profitable bar by consistently meeting customer needs while controlling costs. Knowledgeable about all types of beer, liquor and mixed drinks. ServeSafe-certified and experienced in monitoring guests for signs of extreme intoxication.

Skills
  • Basic accounting
  • Suggestive selling
  • Marketing and sales experience
  • Speak Creole fluently
  • Speak French
  • Team building
  • Problem solving
  • Organizational ability
  • Verbal communication
  • Employee training
  • Food Handlers certified
Experience
Server, 07/2007 - 11/2017
Ballantyne Golf Resort Charleston, SC,
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
  • Operated POS terminals to input orders, split bills and calculate totals.
Clerical Assistant, 04/2013 - 02/2015
Rutgers University New Brunswick, NJ,

Answered office phone and emails to schedule appointments, forward information .

  • Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests.
  • Assisted team members with special projects by coordinating records and resources to meet expected requirements.
  • Kept office records organized and supplies well-stocked for optimal team performance.
  • Produced professional and error-free letters, presentations and spreadsheets.
  • Answered daily phone calls to direct inquiries, answer customer questions and schedule appointments.
  • Managed material flow and cataloging materials by accurately maintaining references and files.
  • Answered multi-line telephone system
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Provided exemplary training in office procedures and policies to all new employees.
  • Managed and anticipated clerical needs of company employees, including copying, faxing and file management.
  • Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.
  • Created reports and other types of documentation, which often contained sensitive and confidential data.
  • Kept reception area clean and organized to offer positive first impression to every visitor.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
Bartender, 08/2015 - Current
Penn National Gaming Kansas City, KS,
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Promoted products to customers to enhance bill totals with high-profit items.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Reduced inventory losses by creating new drink menu items to move older products.
  • Monitored patrons to keep alcohol consumption in designated areas.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Engaged in small talk with patrons per day to build rapport and earn repeat business.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
Education and Training
High School Diploma: , Expected in 06/2004
-
Wheatley High School Old Westbury - Old Westbury , NY
GPA:
Status -
Associate of Science: Nursing , Expected in
-
York College of The City University of New York - Jamaica, NY
GPA:
Status -

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Wheatley High School Old Westbury
  • York College of The City University of New York

Job Titles Held:

  • Server
  • Clerical Assistant
  • Bartender

Degrees

  • High School Diploma
  • Associate of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: