Server Resume Example Outback Steakhouse

SERVER

Skills

Check payment processing
High-volume pace
Effective customer upselling
Point of Sale (POS) system operations
Technologically savvy
High-energy attitude
Adaptive team player
Customer relations
Conflict mediation

Problem-solving abilities
Retail sales customer service
Team player
Self motivated
Customer-service focused
Meticulous attention to detail
Time management
Collecting information
Excellent communication skills

Education and Training

2006

High School Diploma

North Port High SchoolNorth Port, FL

Summary

I am a hardworking with proven relationship-building and time management abilities in fast-paced environments. Successful at handling work loads of all sizes with accuracy and impeccable customer service skills. I strive to meet every patron need, drive satisfaction and promote long-term loyalty. I am a enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. I am excited to begin new challenge with successful team.

Experience

ServerOutback Steakhouse | Port Charlotte, FL10/2019 - Current

Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Operated POS terminals to input orders, split bills and calculate totals.
Managed closing duties, including restocking items and reconciling cash drawer.
Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages.
Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Processed customers' payments and provided receipts.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.

ServerLonghorn Steakhouse | Port Charlotte, FL10/2017 - 10/2019

Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Operated POS terminals to input orders, split bills and calculate totals.
Upsold customers and optimized table-turns, averaging sales up to $700.00-$1000.00 sale in a 4-5 hour shift.
Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages.
Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Processed customers' payments and provided receipts.

Overnight Crew MemberWalmart | Port Charlotte, FL03/2015 - 05/2016

Helped customers complete purchases, including processing payments and bagging items.
Prepared products for sales floor by adding tags and readying pallets or restocking.
Explained store policies to customers during checkout, which resulted in fewer complaints to customer service desk.
Maintained clear aisles during restocking to avoid hazards and promote guest convenience.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
Communicated effectively with members of public in often crowded and noisy environments.
Processed customer purchases and returned proper currency and bills, maintaining 100% accuracy rate.
Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

Private NannySelf employed by the Detwiler Family | DetwilerTougasPunta Gorda, FL10/2008 - 08/2015

Enforced rules to teach manners and maintain safe environment.
Balanced schedules to provide optimal rest, play and educational periods.
Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.
Help children develop routines such as potty training , eating habits and sleep schedules.
Communicated with parents or guardians about daily activities, behaviors and upcoming events.
Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
Performed light housekeeping duties, such as preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting and sanitizing play areas.
Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Calculated amount owed for services and collected payment from parents.

Resume Overview

Companies Worked For:

Outback Steakhouse
Longhorn Steakhouse
Walmart
Self employed by the Detwiler Family

School Attended

North Port High School

Job Titles Held:

Server
Overnight Crew Member
Private Nanny

Degrees

High School Diploma

Server Resume Example

Resume Score: 80%

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