LiveCareer-Resume

server resume example with 11+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA XXX05 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

I am a hardworking with proven relationship-building and time management abilities in fast-paced environments. Successful at handling work loads of all sizes with accuracy and impeccable customer service skills. I strive to meet every patron need, drive satisfaction and promote long-term loyalty. I am a enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. I am excited to begin new challenge with successful team.

Skills
  • Check payment processing
  • High-volume pace
  • Effective customer upselling
  • Point of Sale (POS) system operations
  • Technologically savvy
  • High-energy attitude
  • Adaptive team player
  • Customer relations
  • Conflict mediation
  • Problem-solving abilities
  • Retail sales customer service
  • Team player
  • Self motivated
  • Customer-service focused
  • Meticulous attention to detail
  • Time management
  • Collecting information
  • Excellent communication skills
Experience
Server, 10/2019 to Current
Bambinelli's Family Italian RestaurantBerkshire Historical, GA,
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Processed customers' payments and provided receipts.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
Server, 10/2017 to 10/2019
Bambinelli's Family Italian RestaurantRoswell, GA,
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Upsold customers and optimized table-turns, averaging sales up to $700.00-$1000.00 sale in a 4-5 hour shift.
  • Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages.
  • Greeted customers, assisted with questions and made recommendations concerning daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Processed customers' payments and provided receipts.
Overnight Crew Member, 03/2015 to 05/2016
Planet FitnessUtica, MI,
  • Helped customers complete purchases, including processing payments and bagging items.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Explained store policies to customers during checkout, which resulted in fewer complaints to customer service desk.
  • Maintained clear aisles during restocking to avoid hazards and promote guest convenience.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
  • Communicated effectively with members of public in often crowded and noisy environments.
  • Processed customer purchases and returned proper currency and bills, maintaining 100% accuracy rate.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Private Nanny, 10/2008 to 08/2015
Self Employed By The Detwiler FamilyCity, STATE,
  • Enforced rules to teach manners and maintain safe environment.
  • Balanced schedules to provide optimal rest, play and educational periods.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.
  • Help children develop routines such as potty training , eating habits and sleep schedules.
  • Communicated with parents or guardians about daily activities, behaviors and upcoming events.
  • Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
  • Performed light housekeeping duties, such as preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting and sanitizing play areas.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Calculated amount owed for services and collected payment from parents.
Education and Training
High School Diploma: , Expected in 2006 to North Port High School - North Port, FL
GPA:
Status -

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Resume Overview

School Attended

  • North Port High School

Job Titles Held:

  • Server
  • Server
  • Overnight Crew Member
  • Private Nanny

Degrees

  • High School Diploma

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