Creative professional with management experience. Desires a position where my experience can be utilized to full advantage.
Skills
10 years of cash handling, customer service, great listener, fast learner, team player.
Exceptional people skills, very detail oriented, punctual.
Experience
Server02/2020 to 06/2020The Hangar Pueblo, CO
Operated POS terminals to input orders, split bills and calculate totals.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages.
Partnered with team members to efficiently serve food and beverages.
Server banking, customer service, cash handling, food deliveries.
Server04/2019 to 12/2019Mauro's KitchenPueblo, CO
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Operated POS terminals to input orders, split bills and calculate totals.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
Managed closing duties, including restocking items and reconciling cash drawer.
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocol.
Server banking, cash handling, customer service.
Server02/2018 to 03/2019Blue Ocean SushiPueblo, CO
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
Placed reservations through phone and email into POS.
Prepared salads and appetizers to back up kitchen staff.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Set up for events, and parties.
Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
Server banking, customer service, cash handling.
Crew Chief04/2014 to 03/2018IHOP Restaurants LLCPueblo, CO
Managed day-to-day operations, including supervision and assignment delegation for 12-member team.
Trained current employees on additional job positions to maintain coverage of roles at all times.
Trained workers in every position, including food preparation, money handling and cleaning roles.
Handled escalated customer complaints to provide full resolutions and promote loyalty.
Placed orders for supplies and food inventory items with vendors to restock pantry and refrigerator.
Sanitized kitchen counters and preparation areas to prevent foodborne illness and cross-contamination.
Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
Maintained entire look of restaurant, keeping it clean and inviting at all times.
Interviewed and hired new workers offering great personalities, fantastic restaurant experience and desire to work hard.
Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections.
Education and Training
High School Diploma2011Youth & Family AcademyPueblo, CO, United States
