- Montgomery Street, San Francisco, CA 94105
- Home: (555) 432-1000
- Cell:
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Creative professional with management experience. Desires a position where my experience can be utilized to full advantage.
- 10 years of cash handling, customer service, great listener, fast learner, team player.
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- Exceptional people skills, very detail oriented, punctual.
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Server, 02/2020 to 06/2020
Commonwealth Assisted Living – Fredericksburg, VA,
- Operated POS terminals to input orders, split bills and calculate totals.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Prepared salads and appetizers and set up garnish stations to back up kitchen staff.
- Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages.
- Partnered with team members to efficiently serve food and beverages.
- Server banking, customer service, cash handling, food deliveries.
Server, 04/2019 to 12/2019
Commonwealth Assisted Living – Stafford, VA,
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Operated POS terminals to input orders, split bills and calculate totals.
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
- Managed closing duties, including restocking items and reconciling cash drawer.
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocol.
- Server banking, cash handling, customer service.
Server, 02/2018 to 03/2019
Commonwealth Assisted Living – Abingdon, VA,
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
- Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
- Placed reservations through phone and email into POS.
- Prepared salads and appetizers to back up kitchen staff.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Set up for events, and parties.
- Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
- Server banking, customer service, cash handling.
Crew Chief, 03/2014 to 03/2018
Obec Consulting Engineers – Bend, OR,
- Managed day-to-day operations, including supervision and assignment delegation for 12-member team.
- Trained current employees on additional job positions to maintain coverage of roles at all times.
- Trained workers in every position, including food preparation, money handling and cleaning roles.
- Handled escalated customer complaints to provide full resolutions and promote loyalty.
- Placed orders for supplies and food inventory items with vendors to restock pantry and refrigerator.
- Sanitized kitchen counters and preparation areas to prevent foodborne illness and cross-contamination.
- Helped other staff members complete job tasks during peak times to keep kitchen running efficiently.
- Maintained entire look of restaurant, keeping it clean and inviting at all times.
- Interviewed and hired new workers offering great personalities, fantastic restaurant experience and desire to work hard.
- Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections.
High School Diploma: , Expected in 2011
Youth & Family Academy - Pueblo, CO
GPA:
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