Server Resume Example
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SERVER
Summary
Sociable skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.
Hardworking with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Which would make a great sales person.
Skills
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Experience
Server | 01/2017 to 05/2020Kohler - Memphis , TN
- Operated POS terminals to input orders, split bills and calculate totals.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Provided exceptional service to customers per day at establishment.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
- Upsold customers and optimized table-turns to outperform average sales.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Greeted newly seated guests quickly and efficiently.
- Processed customers' payments and provided receipts.
- Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
- Welcomed guests with personable attitude and smile, offering to bring beverageorders while reviewing menu options.
- Calculated charges, issued table checks and collected payments from customers.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Not only server but server trainer. I trained multiple people while at Re-Petes
Server | 07/2016 to 01/2017Kohler - Menomonee Falls , WI
- Operated POS terminals to input orders, split bills and calculate totals.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Collaborated with host, bus person and cook to efficiently serve food and beverage options.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Assistant Manager | 04/2011 to 10/2011Price Chopper - Colgate , NY
- Planned and prepared workflow schedules, delegating tasks for member team.
- Trained team of to deliver outstanding customer service, boosting customer satisfaction ratings.
- Oversaw team development according to industry service standards to further customer loyalty.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Cook | 02/2005 to 02/2008Pacific Medical Centers - Chewelah , WA
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
- Set up and performed initial prep work for food items such as soups, sauces and salads.
- Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
- Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
- Operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.
Education and Training
Red Brick - - City,State | | GED01/2008
Southwestern Michigan College - - City,State | | Some College (No Degree)CNA
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Resume Overview
School Attended
- Red Brick
- Southwestern Michigan College
Job Titles Held:
- Server
- Assistant Manager
- Cook
Degrees
- Red Brick - City , State | GED
Southwestern Michigan College - City , State | Some College (No Degree)
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