LiveCareer-Resume

Server resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Sociable skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Hardworking with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Which would make a great sales person.

Skills
  • Menu memorization
  • Check payment processing
  • Point of Sale (POS) system operations
  • Price memorization
  • High-volume dining
  • Liquor, wine and food service
  • Menu memorization
  • Effective customer upselling
  • Relationship management
  • Sales Techniques
  • Service prioritization
  • Regulatory compliance
  • Friendly
  • Money management
  • Team worker
Education and Training
Red Brick Cassopolis, MI Expected in 01/2008 GED : - GPA :
Southwestern Michigan College Dowagiac, MI Expected in : CNA - GPA :
Experience
Kohler - Server
Memphis, TN, 01/2017 - 05/2020
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Provided exceptional service to customers per day at establishment.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Upsold customers and optimized table-turns to outperform average sales.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Greeted newly seated guests quickly and efficiently.
  • Processed customers' payments and provided receipts.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Calculated charges, issued table checks and collected payments from customers.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Not only server but server trainer. I trained multiple people while at Re-Petes
Kohler - Server
Menomonee Falls, WI, 07/2016 - 01/2017
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Price Chopper - Assistant Manager
Colgate, NY, 04/2011 - 10/2011
  • Planned and prepared workflow schedules, delegating tasks for member team.
  • Trained team of to deliver outstanding customer service, boosting customer satisfaction ratings.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Pacific Medical Centers - Cook
Chewelah, WA, 02/2005 - 02/2008
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
  • Precooked garnishes such as bacon pieces for later use to top off fresh dishes.
  • Operated all bakery equipment, including ovens, proofers, fryers, sheeters, rounders, scales and mixers.

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Resume Overview

School Attended

  • Red Brick
  • Southwestern Michigan College

Job Titles Held:

  • Server
  • Server
  • Assistant Manager
  • Cook

Degrees

  • GED
  • Some College (No Degree)

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