Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Outgoing server skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies and independently handling customer issues. Analytical problem-solver successful at managing time and preparing for future guests with efficient side work.
Skills
Customer assistance
Money handling
Dispute mediation
Documentation and recordkeeping
Inventory management
Assessed customer product needs and interests in order to best recommend suitable items.
Interpersonal and written communication
Teamwork
Point of Sale (POS) system operations
Effective customer upselling
Menu knowledge
Prompt table clearance
Experience
08/2018 to Current
ServerLake Region Healthcare Corp. – Fergus Falls, MN,
Managed closing duties, including restocking items and reconciling cash drawer.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Operated POS terminals to input orders, split bills and calculate totals.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Promoted desserts, appetizers and specialty drinks.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
05/2018 to 08/2018
ServerLake Region Healthcare Corp. – Elbow Lake, MN,
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Promoted desserts, appetizers and specialty drinks.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Managed closing duties, including restocking items and reconciling cash drawer.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
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