Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
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Professional Summary
Service-oriented Bartender/ Server skilled in dining, kitchen and cleanliness standards. Dependable, quality-focused and efficient with 8+ years of experience in restaurant operations. Cheerful and always ready to help team members by taking on additional tasks. Follow all safe service regulations. Possess dynamic presence and enthusiasm to enhance customer experiences. Focused and efficient team member knowledgeable in food safety and sanitation guidelines.
Kept register accurate through correct billing, payment processing and cash management practices.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
Monitored guests for intoxication and immediately reported concerns to management.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Checked identification to enforce age requirement for alcoholic beverages.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables per shift, working efficiently to keep dining room and work areas clean.
Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Bartender/Restaurant Server, 02/2017 - 06/2018 Ground Round Grill & Bar – City, STATE,
Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
Developed new signature cocktails to support bar marketing brand and increase profits.
Took customer orders and capitalized on opportunities to sell special beverage and food options.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Managed accurate register and produced daily sales reports backing up inventory usage numbers.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Closed out cash register and prepared cashier report.
Implemented drink prep procedures that reduced wasted stock.
Set up bar for operation, obtained cash bank and stocked service bar.
Received beverage orders nightly from wait staff and delivered beverages to guests while keeping up with bar orders.
Server/ Server Trainer, 04/2014 - 02/2017 Hickory Park Restaurant Co – City, STATE,
Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
Monitored guests for intoxication and immediately reported concerns to management.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Greeted and maintained relationships with regular customers.
Checked identification to enforce age requirement for alcoholic beverages.
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Prepared beverages and filled food orders for customers.
Education
High School Diploma: , Expected in 05/2010 - Iowa Falls - Alden High School - Iowa Falls, IA GPA: Status -
Associate of Science: Psychology, Expected in 05/2012 - Iowa Central Community College - Fort Dodge, IA GPA: Status -
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