LiveCareer-Resume

server resume example with 7+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Hardworking, high energy server with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Capable, calm, confident trainer for new hires. Reliable and efficient employee. Solid background in service industry with a strong ability to multitask and provide excellent customer service every time.

Skills
  • Effective Customer Upselling
  • Dish Preparation
  • Food Inspection
  • High-Volume Dining
  • Table Bussing
  • Special Dietary Requirements
  • Dining Customer Service
  • Price Memorization
  • Food Safety Understanding
  • Table Setting Arrangements
  • Check Payment Processing
  • Point of Sale (POS) System Operations
  • Menu Memorization
  • Order Accuracy and Delivery
  • Cool Under Pressure
  • Service-Oriented
  • High Energy and Stamina
  • Warm and Friendly
  • Customer Service and Rapport
  • Ability to Lift 30 Pounds
  • Special Requests and Substitutions
  • Food Safety Standards
  • Cleaning and Sanitizing
  • Transactions and Cash Handling
  • Age Verification
  • Verbal and Written Communication
  • Menu Recommendations
  • Food and Beverage Service
  • Upselling and Cross Selling
  • Staff Training
  • Specials Promotion and Upselling
  • Team Player
  • Relationship Building
  • Conflict and Complaint Resolution
  • Dining Room Cleaning and Upkeep
  • Point of Sale Systems
Education and Training
Kolbe Academy Napa, CA, Expected in 05/2012 High School Diploma : - GPA :
Experience
Creekview Health Center - Server
Pleasanton, CA, 02/2016 - Current
  • I’m responsible for serving my section of tables as they come in to eat.
  • I help with to go orders, answer phones, seat guests, run food and clear tables as needed.
  • I take orders and make sure the guest has what they need to enjoy their meal fully.
  • I’m responsible for my sidework and cleaning as well.
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Trained new employees on restaurant procedures and plating techniques.
  • Addressed complaints to kitchen staff and served replacement items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Recorded meal selections and transactions in microsystem to deliver prompt service.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Trained new employees to perform duties.
  • Served food and beverages to patrons and confirmed complete orders.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Stocked service areas with supplies during slow periods.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Prepared checks, itemizing total meal costs and taxes.
  • Informed customers of daily specials and signature menu items.
  • Presented menus and answered questions regarding items.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Set up tables in between patrons to reduce wait times.
  • Filled condiments and napkin containers during slack periods.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
Dacha Beer Garden - Server
Washington, DC, 06/2017 - 02/2018
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Dacha Beer Garden - Server
Washington, DC, 01/2016 - 07/2017
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.

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Resume Overview

School Attended

  • Kolbe Academy

Job Titles Held:

  • Server
  • Server
  • Server

Degrees

  • High School Diploma

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