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server resume example with 8+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Highly-motivated employee with a desire to take on new challenges. Strong worth ethic, adaptability, and exceptional interpersonal skills. Proficient at working effectively unsupervised and quickly mastering new skills.

Skills
  • Food Safety Understanding
  • Dish Preparation
  • Check Payment Processing
  • Effective Customer Upselling
  • Dining Customer Service
  • Point of Sale (POS) System Operations
  • Menu Memorization
  • High-Volume Dining
  • Multiple Phone Lines
  • Conflict and Complaint Resolution
  • Order Accuracy and Delivery
  • High Energy and Stamina
  • Level Headed Under Pressure
  • Staff Training
  • Transactions and Cash Handling
  • Customer Service and Rapport
  • Team Player
  • Relationship Building
Experience
04/2017 to Current Server Steak N Shake Co | Saint Ann, MO,
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Trained new employees to perform duties.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Responded to ad hoc cleaning duties at end of shift.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Prepared checks, itemizing total meal costs and taxes.
  • Informed customers of daily specials and signature menu items.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
03/2016 to 04/2017 Server/Bartender Alaska Denali Travel | Baha'i Faith, MT,
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Trained new employees to perform duties.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Informed customers of daily specials and signature menu items.
  • Prepared checks, itemizing total meal costs and taxes.
  • Responded to ad hoc cleaning duties at end of shift.
08/2015 to 03/2016 Server/Bartender Alaska Denali Travel | Columbia Falls, MT,
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Trained new employees to perform duties.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Prepared checks, itemizing total meal costs and taxes.
  • Informed customers of daily specials and signature menu items.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Garnished dishes and beverages to serve visually appealing menu items.
  • Responded to ad hoc cleaning duties at end of shift.
01/2015 to 08/2015 Bartender 99 Restaurants | Framingham, MA,
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Balanced daily registers and generated sales reports for management.
Education and Training
Expected in 2009 to to GED | Lawrence Adult, Springfield, IL, GPA:
Expected in to to Associate of Applied Science | Computer Systems Lincoln Land Community College, Springfield, IL GPA:
  • 4.0 GPA Fall Semester 2022
  • IT Fundamentals Pro Certification

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Resume Overview

School Attended

  • Lawrence Adult
  • Lincoln Land Community College

Job Titles Held:

  • Server
  • Server/Bartender
  • Server/Bartender
  • Bartender

Degrees

  • GED
  • Associate of Applied Science

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