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Server Resume Example

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SERVER
Summary

I am a sociable individual skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

I am also efficiently skilled at connecting with people and promoting products. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Experienced in maintaining stock, setting up promotions and merchandising items.

Skills
  • High-volume dining
  • Dining customer service
  • Effective customer upselling
  • Point of Sale (POS) system operations
  • Dish preparation
  • Menu memorization
  • Price memorization
  • Food safety understanding
  • Menu knowledge
  • Check payment processing
  • Table Bussing
  • Special dietary requirements
  • Regulatory compliance
  • Sales Techniques
  • Relationship management
  • Quality control
  • Service prioritization
  • Dining crew workflow optimization
  • Safe food handling
  • Liquor, wine and food service
  • Food inspection
  • Arkansas Beverage Commission certified
Experience
Company Name | City, StateServer 10/2017 - Current
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Calculated charges, issued table checks and collected payments from customers.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Company Name | City, StateBenefit Arch Expert10/2018 - 11/2019
  • Provided excellent customer service, asking questions and holding friendly conversations to identify optimal products and services through pleasant discourse.
  • Converted 85% of service customers into product customers.
  • Listened to customer needs, chose the appropriate products and spent time explaining each item's functions and features.
  • Monitored product freshness, appearance and cleanliness to improve quality control.
  • Meticulously maintained spa appearance and cleanliness.
  • Collected patient history to analyze patient-specific needs and determine proper skincare treatments.
  • Pursued continuing education to learn new advances in skin condition treatments.
  • Assisted with operational activities such as inventory control, loss prevention and compliance.
  • Sold salon-exclusive skin care products and encouraged service upgrades.
  • Instructed clients on how to apply make-up to achieve desired look.
  • Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
  • Supported profitability by upselling products and services and processing sales.
  • Offered lash application, warm stone massage and brow and eyelash tinting services.
  • Assessed client needs and recommended skin care and anti-aging products.
  • Educated clients on skin conditions, treatments and products to grow sales.
  • Consulted with clients and performed treatments to address skincare needs.
  • Provided excellent customer service and skin care treatments to all clients.
  • Improved appearance of clients' skin through non-surgical processes.
  • Set up area for patients and sterilized equipment.
Company Name | City, StateServer/Server Trainer12/2013 - 01/2018
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Performed continuous reviews of wait staff and provided feedback directly to team members as well as managers.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Calculated charges, issued table checks and collected payments from customers.
  • Worked directly with servers for more than 7 shifts during the training process.
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members.
  • Prepared and led foodservice training programs to teach staff various tasks such as stocking and restocking condiments, correctly inputting orders into system and performing credit and debit card transactions.
  • Educated waiters on the menu, memorization strategies and how to convey information in a positive and upbeat manner.
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Controlled portion sizes and garnishing for optimal cost controls.
  • Sought out and implemented methods to improve service and team performance to boost business sustainability.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
Company Name | City, StateHairstylist03/2017 - 07/2017
  • Selected hair colors, products and services based on customer preference and individually designed hair care plan.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Styled and designed traditional and contemporary hairstyles for men and women daily.
  • Pursued continuing education and training to stay up to date with new trends and techniques.
  • Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
  • Sanitized workstations and salon equipment to reduce risk of infection.
  • Recommended hair styles to compliment clients' facial features and coloring.
  • Pre-booked future appointments to increase repeat business.
  • Introduced special hair treatments, scalp massage and styling tools to modernize and streamline services.
  • Employed curling and straightening styling techniques for ethnic hair types.
  • Customized styles, services and products to suit client needs and maintain customer satisfaction.
  • Set up workstation and treatment room with products, equipment and supplies to facilitate services .
  • Designed and recommended home hair care regimens and treatments to meet individual customer needs.
  • Attended workshops and classes to remain current on hair products and styles to employ latest techniques and treatments.
  • Introduced state-of-the-art techniques to color and treat hair.
  • Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
  • Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
Education and Training
Alice High School | City, StateHigh School Diploma05/2003
Cosmetology Career College | City, StateCosmetologist in Cosmetology 02/2016
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Resume Overview

School Attended

  • Alice High School
  • Cosmetology Career College

Job Titles Held:

  • Server
  • Benefit Arch Expert
  • Server/Server Trainer
  • Hairstylist

Degrees

  • High School Diploma
    Cosmetologist in Cosmetology

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