LiveCareer-Resume

server resume example with 8+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Hardworking server with proven relationship-building and time management abilities in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable customer service skills. Strive to meet every patron need, drive satisfaction and promote long-term loyalty.

Skills
  • Effective customer upselling
  • Dining customer service
  • Check payment processing
  • High-volume dining
  • Conflict and dispute resolution
  • Relationship management
  • Seating assignment preparation
  • Safe food handling
Experience
Server, 10/2019 to 03/2020
Denny's IncHialeah, FL,
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Recommended daily specials, wine selections and desserts to guide patrons toClaire more profitable items.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Prepared salads and appetizers to back up kitchen staff.
  • Placed reservations through phone and email into [UControl].
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Promoted desserts, appetizers and specialty drinks.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
Assistant, 02/2017 to 10/2017
Lear Corp.Flint, MI,
  • Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Coached and mentored employees by delivering training, guidance and performance monitoring.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
  • Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Cultivated customer loyalty by training team members in industry-leading service standards.
  • Supported sales management initiatives to optimize business development.
  • Evaluated employee performance and developed improvement plans.
Family Nanny, 01/2008 to 01/2015
Jessica ShafferCity, STATE,
  • Monitored playtime to prevent overuse of technology, television or other detrimental influences.
  • Coordinated after-school activities and transportation for 8 children for practices and events.
  • Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
  • Planned fun excursions to enhance physical abilities and expose children to stimulating, educational activities.
  • Helped children complete homework and special assignments daily to support academic performance.
  • Regulated children's schedules to balance rest, learning and play.
  • Taught children safe behavior such as seeking adult assistance when crossing street and avoiding contact with unsafe objects.
  • Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Prepared snacks and meals, scheduled and coordinated projects, and reinforced appropriate discipline for children according to parents' specifications.
  • Performed light housekeeping duties, such as preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting and sanitizing play areas.
  • Assisted children with homework and implemented school material in practical, everyday activities.
  • Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
  • Transported children to and from school, extra-curricular activities and play-dates.
  • Followed routines to foster stability and structure in children's lives while parents were away.
  • Minimized TV and mobile device time by engaging children with games and reading books.
  • Facilitated safe, caring and warm environment for children between ages of newborn and 8 years old to stimulate development.
Education and Training
High School Diploma: , Expected in 06/2010 to Hamilton High School - Chandler, AZ
GPA:
Status -

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Resume Overview

School Attended

  • Hamilton High School

Job Titles Held:

  • Server
  • Assistant
  • Family Nanny

Degrees

  • High School Diploma

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