LiveCareer-Resume

server resume example with 9+ years of experience

JC J S S JS J S S JS J S S JS J S S JS J S S JS J S S JS
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Experienced server with more than nine years experience in customer service, providing unforgettable guest experiences. Detail-oriented, personable, and highly organized. Recent Penn State graduate seeking to apply education received from the University. Bachelor's degree in Psychology.

Skills
  • Communication
  • Empathy
  • Time-management
  • Organization
  • Collaboration
  • Customer Service
  • Adaptability
  • Active Listening
Work History
05/2017 to Current Server Brookdale Senior Living | San Diego, CA,
  • Create orders, document special requests and follow up with kitchen personnel to foster top-quality service and minimize complaints.
  • Monitor guests for intoxication and immediately report concerns to management, contributing to safe and welcoming environments for all patrons.
  • Keep updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Work with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Enhance operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Collaborate with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Collect credit card, cash and gift certificate payments and dispense change for cash transactions.
  • Upsell high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Greet and maintain relationships with regular customers.
  • Check identification to enforce age regulations for alcoholic beverages.
  • Replenish food items and other supplies, which include paper products and canned goods to keep pantry well-stocked during busy periods.
  • Prepare beverages and fill food orders for customers.
  • Arrange tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Help customers place orders, explain menu items and suggest appropriate options for food allergy concerns.
02/2011 to 12/2016 Sandwich Artist Gpm Investments | Abingdon, VA,
  • Promoted customer loyalty by efficiently handling food and service complaints.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Reduced customer wait times by quickly and efficiently operating customer window and sales register.
  • Bagged meals for easy carrying.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Organized work areas to foster efficiency and model exceptional kitchen etiquette.
  • Communicated menu item information and offered suggestions to promote featured products.
  • Operated manual and electric appliances to peel, slice and trim food.
  • Efficiently prepared sandwiches and other menu items for guests.
  • Used varied meal preparation methods to create preselected food offerings for catering clients.
  • Assisted guests, including offering personable greetings and taking orders.
  • Provided product information and menu item explanation in consideration of dietary restrictions.
  • Protected customers by washing and sanitizing dishes after each use.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Processed payments and counted change to complete transactions.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Cleaned food preparation areas, tools and equipment.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Arranged food items on serving trays and placed in take-out packaging to produce orders for customers.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed and packaging.
  • Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products.
06/2016 to 08/2016 Server Brookdale Senior Living | Santa Monica, CA,
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Greeted and maintained relationships with regular customers.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Prepared beverages and filled food orders for customers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
06/2016 to 08/2016 Certified Nursing Assistant Interim Home Healthcare Company | Sidney, OH,
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Participated in indoor and outdoor activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Oversaw and maintained patients' rooms.
  • Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep nurse's informed of changes.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Transported patients between rooms.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
Expected in 08/2020 to to Bachelor of Science | Psychology Pennsylvania State University Harrisburg, Middletown, PA, GPA:
Status -
  • Majored in Psychology
  • Graduated with 3.0 GPA
  • National Honors Society Inductee
Expected in 06/2015 to to High School Diploma | Palmyra Area Senior High School, Palmyra, PA GPA:
Status -
Expected in to to | Occupational Therapy Assistant Pennsylvania College of Technology, Williamsport, PA GPA:
Status -

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Pennsylvania State University Harrisburg
  • Palmyra Area Senior High School
  • Pennsylvania College of Technology

Job Titles Held:

  • Server
  • Sandwich Artist
  • Server
  • Certified Nursing Assistant

Degrees

  • Bachelor of Science
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: