server resume example with 2+ years of experience
Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Adaptable and driven guest relations leader with exceptional program management, planning and problem-resolution skills. Demonstrated success in improving processes and procedures to improve department efficiency and customer satisfaction. Dedicated to maintaining satisfied, engaged and diligent team members accomplished in pleasing customers. Knowledgeable about gathering and analyzing information. Friendly Guest Relations Manager adept at leading, encouraging and training associates to offer first-rate guest services. Skilled at handling all types of guests and situations with a level-headed and professional approach. Desiring to bring one year experience in the Melting Pot and take on a new role with room for advancement. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Early Childhood Teacher specializing in child psychology and development. Recognizes importance of parent-child bond and believes in regularly communicating with each parent. Proponent of collaboratively enhancing each student's educational journey. Creative preschool teacher adept at continually implementing current trends in early childhood curriculum. Sociable Waiter skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.
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- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
- Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Provided exceptional service to high volume of daily customers.
- Cleared table and bussed dishes to allow for quick setups.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Stocked server areas with supplies before, during and after shifts.
- Set up dining room to meet hospitality and service standards.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Developed strong and lasting resident relationships.
- Greeted newly seated guests promptly, filled water glasses and brought bread to table.
- Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Implemented sanitary food handling, holding and service protocols.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Completed opening and closing checklists to facilitate smooth restaurant operations.
- Documented food orders and ran items to guest tables in dining room.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Inventoried food supplies to determine needs and replenish stations.
- Completed final preparations of dishes and quickly delivered items to customers.
- Relayed orders and special requests to cooks.
- Calculated charges, issued table checks and collected payments from customers.
- Analyzed customer feedback to provide strategic direction to continuously improve overall rating.
- Collaborated with event coordinators to organize meetings and special events.
- Trained and mentored specialists in application of soft skills, guest recovery strategies and performance optimization techniques.
- Conducted performance evaluations to check associates' performance and compliance with policies.
- Developed and implemented employee reward and engagement programs to maximize job satisfaction.
- Overhauled guest relations policies to address changing concerns.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided highest quality customer service standards by anticipating customer needs.
- Resolved guest problems and complaints to improve overall satisfaction.
- Demonstrated excellent knowledge of reservations processes and time management during peak periods.
- Worked with clients to coordinate details of special functions to ensure events ran smoothly.
- Lead on- and off-site customer support teams across multiple time zones.
- Developed, implemented and monitored programs to maximize customer satisfaction and manage on-site customer service representatives.
- Strengthened operational efficiencies by developing organizational filing systems for confidential customer records and reports.
- Worked with external representatives to address customer needs.
- Provided top quality control and eliminated downtime to maximize revenue.
- Provided detailed monthly departmental reports and updates to senior management.
- Achieved high sales percentage with consultative, value-focused customer service approach.
- Achieved top satisfaction, retention and referral rankings on consistent basis.
- Evaluated benefits for each caller to determine service needs and address concerns.
- Mentored junior team members and managed employee relationships.
- Maintained high-volume workload within fast-paced environment and consistently met performance benchmarks.
- Replenished shelves to maintain adequate merchandise levels.
- Worked under strict deadlines and responded to service requests and emergency call-outs.
- Taught children foundational skills in colors, shapes and letters.
- Implemented hands-on, play-based strategies for experiential learning.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Developed professional relationships with parents, teachers, directors and therapists.
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Established indoor and outdoor safe play environments for toddler-age children.
- Created and implemented developmentally appropriate curriculum addressing learning styles.
- Collaborated with colleagues on developing new classroom projects and monthly themes.
- Incorporated music, art and theater into lesson planning.
- Enhanced sensory abilities by giving children access to numerous textures and shapes.
- Administered and documented results of student assessments.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
- Worked closely with site director, family care workers, classroom teaching team and other specialists.
- Distributed quarterly progress assessments and milestone reports to each parent.
- Increased student academic performance by diversifying teaching techniques.
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Resume Overview
School Attended
- Parsons Christian Academy
- Florida State College At Jacksonville
Job Titles Held:
- Server
- Hospitality
- Preschool Teacher
Degrees
- High School Diploma
- Associate of Arts
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