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server resume example with 5+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Creative thinking innovator with 4 years of military experience who has been put in leadership positions such as Training NCO for a platoon and is also respected among peers as well as approachable and resourceful. Always willing to learn and try new things. Able to grasp new concepts quickly and efficiently. Attention to detail. Creative and Imaginative. Able to problem-solve.

Skills
  • Microsoft Word, Outlook, Excel, and PowerPoint.
  • Cool Under Pressure
  • Menu Memorization and Presentation
  • Team Player
  • Food and Beverage Service
  • Order Accuracy and Delivery
  • Able to Lift 30 Pounds
  • Warm and Friendly
  • Guest Satisfaction
  • Natural Leadership
  • Waiting Tables
  • Energetic and Outgoing
  • Adaptable and Flexible
Work History
07/2022 to Current Server Monarch Casino Black Hawk | Reno, NV,
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items and recorded order information.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Inspected dishes and utensils for cleanliness.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Collected orders and relayed them to bartenders quickly and accurately.
07/2022 to 08/2022 Customer Service Representative Arrow Exterminators , Inc | Chantilly Acres, FL,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Cultivated customer loyalty, promoted repeat business and improved sales.
  • Responded proactively and positively to rapid change.
  • Delivered prompt service to prioritize customer needs.
  • Met customer call guidelines for service levels, handle time and productivity.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Maintained up-to-date knowledge of product and service changes.
  • Communicated professionally with colleagues, freelancers and clients.
  • Promptly responded to inquiries and requests from prospective customers.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
06/2018 to 06/2022 Military UNITED STATES MARINE CORPS | City, STATE,
  • Developed and maintained courteous and effective working relationships.
  • Carried out day-day-day duties accurately and efficiently.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Improved operations through consistent hard work and dedication.
  • Exceeded goals through effective task prioritization and great work ethic.
  • Performed as fire team member during situational training exercises and infantry dismounted battle drills.
  • Searched vehicles, buildings, and homes for evidence of stolen property.
  • Documented and organized security information accurately and efficiently.

Obtained licenses for:

  • Body Composition Military Appearance Program Monitor – (January 2021 – present) To collect data or Marines who may be overweight in Marine Corps standards
  • Combat Fitness Test Monitor – (January 2021 – present) To monitor Marines performing the Combat Fitness Test (CFT) from June to December every year
  • Physical Fitness Test Monitor – (January 2021 – present) To monitor Marines performing the Physical Fitness Test (PFT) from January to June every year
  • Ammunitions Transportation – To transport ammunitions such as live rounds, blanks, tracers, etc for training exercises.
  • Vehicle Commander – To assist the operator of the vehicle in before, during, and after operations.
  • Water Purification Equipment – Used to purify water as well as test water and hold water.
  • Training Support Division Devices – Trained to use specialized weapons for combat
  • HMMWV FoV – Trained to use hummer-style 2 1⁄2 ton Military vehicle Construction Equipment Forklifts – John Deere and Kalmar Forklifts
03/2017 to 03/2018 Hostess / To-Go CHEESEBURGER IN PARADISE | City, STATE,
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Informed servers of newly seated parties for speedy service.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Education
Expected in 09/2022 to to Bachelor Of Science | Zoology Oregon State University, Corvallis, OR GPA:

I was accepted into Oregon State in August of 2022 and start classes in September of 2022.

Expected in 07/2014 to to | FRANKLIN CENTRAL HIGH SCHOOL, Indianapolis, IN, GPA:

Graduated in May of 2018.

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Resume Overview

School Attended

  • Oregon State University
  • FRANKLIN CENTRAL HIGH SCHOOL

Job Titles Held:

  • Server
  • Customer Service Representative
  • Military
  • Hostess / To-Go

Degrees

  • Bachelor Of Science

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