Server Resume Example RED LOBSTER - Sun Prairie, Wisconsin

SERVER

Professional Profile

I spent eight years working as a registered nurse utilizing my knowledge and skills to serve the public. Over the last few years I have been focused on raising my family and working part time when I needed to. I am focused on switching my career path into a business environment while continuing to provide public service. I am a creative and resourceful community service professional talented at quickly mastering new skills and processing new information. Diplomatic and gracious with a desire to deliver exceptional customer service.

Qualifications

EPIC, MHS and Metavance documentation systems; and Microsoft Office operating systems Excellent customer relation skills, efficient in handling complaints, and responding promptly to client and co-workers needs.Excellent interpersonal skills

Strong communicator

Culturally-sensitive

Creative

Self-starter

Skilled multi-tasker

Fast learner

Detail-oriented

Staff development expertise
Standard operating procedures
Analytical problem solving

Skills

billing, clerical, clinical research, critical care, client, delivery, documentation, fast, hiring, mentoring, Microsoft Office, nursing, operating systems, organizational skills, Strong organizational skills, patient care, development of policy, quality, quick, recording, research, Trauma, triage, workflow

Experience

ServerJan 2014 to Apr 2015
RED LOBSTER - Madison, WI

Delivered outstanding service through greeting and serving customers.
Demonstrated the ability to learn the menu, answer questions, and remember details regarding orders.
Performed successfully in a fast-paced work environment.

ServerDec 2012 to Dec 2013
BUFFALO WILD WINGS - Madison, WI

Provided a friendly atmosphere for diners to enjoy their meals.
Ensured accuracy of orders and quick delivery of diners requests.
Worked to maintain a healthy team environment for functionality of restaurant.

Medical Claims SpecialistAug 2011 to Mar 2012
TOTAL MED STAFFING/Dean Health Plan - Madison, WI

Processed medical claims in a timely manner utilizing both MHS and Metavance systems.
Insured the accuracy of each claim processed for provider billing errors.
Responsible for working the entire claim lifecycle from start to finish.

Utilization Review Nurse Claims Management/Analytical Systems DepartmentJun 2010 to Apr 2011
HEWLETT PACKARD - Madison, WI

Utilization Review Nurse, Claims Management-Analytical Systems Department Provided clinical research for the analytical staff educating them on the diseases they were completing measures for under the Healthcare Effectiveness Data and information set.
Charged with the review of complex medical claims to assist with the proper processing of high cost, technically complex claims for payment, adjudicating these claims in an efficient, accurate and timely manner.
Involved in the interviewing, hiring, mentoring and training of new staff, both nursing and clerical.
Worked with multiple departments in the research, planning and creation of the Care Management model and outcomes measure management to construct directives for the State of Wisconsin's Medicaid/Medicare claims adjudication process.
Devised process maps to assist with the adjudication of claims and assisted in the development of policy and procedures to enhance workflow.

Clinical Research Registered NurseApr 2009 to Nov 2009
COVANCE CLINICAL RESEARCH UNIT - Madison, WI

Compiled data required of each study and submitted results to the study sponsor and primary investigator in a timely manner.
Dosed healthy human subjects in clinical drug trial and monitored the subjects for any adverse events, recording such events and providing assessment and treatment when necessary.
Collected and processed a variety of specimens as outlined in each study specific guideline.

Registered NurseNov 2007 to Nov 2008
MERITER HOSPITAL - Madison, WI

Conducted needs' assessments and referred clients to financial, medical, social and community assistance and services.
Collaborated with numerous care providers to give our patients the best care possible in an emergency situation.
and provided patients and families with contacts for continuing care.
Worked to facilitate the flow of patient care while ensuring patients received individual attention, and.
compassionate, competent care.

Registered NurseFeb 2006 to Nov 2007
ST. JOSEPH'S HOSPITAL - Marshfield, WI

Maintained an organized environment as a charge nurse, triage nurse, and staff nurse.
Supervised the emergency department staff and ensured the administration of quality care.
Worked closely with physicians and supportive staff to achieve the best possible patient outcomes.
Worked with the nursing coordinator and staff on the floors to facilitate patient transfers while decreasing the waiting time for admissions thus increasing patient satisfaction.
Also, assisted in the communication of information between staff members which allowed for the maintenance of a positive working environment.

Registered NurseJun 2005 to Feb 2006
FLAGSTAFF MEDICAL CENTER - Flagstaff , AZ

Utilized nursing skills and advanced training to care for a diverse patient population, maximizing the opportunity for excellent patient results.
Performed triage duties to ensure those that needed attention quickly received it according to severity of symptoms/injuries

Registered Nurse Trauma Intensive CareDec 2003 to Jun 2005
University of Wisconsin Madison Hospital - Madison, WI

Performed critical care duties in an intensive care environment utilizing skills and advanced training to care.
for patients and their families; duties included caring for patients involved in traumatic accidents and those in.
intense need for extensive medical and surgical interventions.
Provided patients and families with professional, integrated, and responsive care.

Registered Nurse Vascular Surgery/Heart TransplantFeb 2003 to Dec 2003
Oregon Health and Science University - Portland, OR

Provided day to day direct patient care for a variety of surgical patients.
Updated physicians on patient conditions.
Followed physician orders and processed them into the computer system as well.
Provided exceptional patient and family care

CNA/Health Unit CoordinatorJan 2000 to Jan 2003
MERITER HOSPITAL - Madison, WI

Gained knowledge for my nursing career by assisting the nursing staff and developed further knowledge as a Health Unit Coordinator into the spectrum of collaborative care, gaining exceptional communication and organizational skills.
Handled the admission of each client into the emergency department.
Processed orders quickly and efficiently from physicians and nursing staff.
Collaborated with team members to ensure excellent patient care.
Assisted Nursing staff with direct patient care activities.
Assisted patients families as needed.

Education

Bachelors of Science, Nursing2003Edgewood College - Madison, WINursing

Associates, Science1997Madison Area Technical College - Madison, WIScience

Resume Overview

Companies Worked For:

RED LOBSTER
BUFFALO WILD WINGS
TOTAL MED STAFFING/Dean Health Plan
HEWLETT PACKARD
COVANCE CLINICAL RESEARCH UNIT
MERITER HOSPITAL
ST. JOSEPH'S HOSPITAL
FLAGSTAFF MEDICAL CENTER
University of Wisconsin Madison Hospital
Oregon Health and Science University

School Attended

Edgewood College
Madison Area Technical College

Job Titles Held:

Server
Medical Claims Specialist
Utilization Review Nurse Claims Management/Analytical Systems Department
Clinical Research Registered Nurse
Registered Nurse
Registered Nurse Trauma Intensive Care
Registered Nurse Vascular Surgery/Heart Transplant
CNA/Health Unit Coordinator

Degrees

Bachelors of Science , Nursing 2003
Associates , Science 1997

Server Resume Example

Resume Score: 90%

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