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Server Resume Example

Resume Score: 80%

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SERVER
Summary

I have been in the restaurant industry for over 20 years. I am responsible, ethical, and have a great work ethic. I have had the privilege of working in some amazing restaurants with some amazing chefs. I truly feel that I would be an asset to any team that has respect for the business and for each other.

Skills
  • Effective customer upselling
  • Dining customer service
  • High-volume dining
  • Special dietary requirements
Experience
05/2019 to 11/2019
ServerCompany Name － City, State
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Upsold customers and optimized table-turns to outperform average sales by [Number]%.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Provided exceptional service to [Number] customers per day at [Type] establishment.
  • Partnered with host, bus person and cook to efficiently serve food and beverages.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Prepared and served cold, hot and [Type] beverages to guests.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Sent orders to kitchen staff by [Action].
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
01/2019 to 05/2019
ServerCompany Name － City, State
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Upsold customers and optimized table-turns to outperform average sales by [Number]%.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Provided exceptional service to [Number] customers per day at [Type] establishment.
  • Partnered with host, bus person and cook to efficiently serve food and beverages.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Reviewed identification for patrons before serving alcoholic drinks.
02/2012 to 06/2018
Bartender/serverCompany Name － City, State
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Upsold customers and optimized table-turns to outperform average sales by [Number]%.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Provided exceptional service to [Number] customers per day at [Type] establishment.
  • Partnered with host, bus person and cook to efficiently serve food and beverages.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Prepared and served cold, hot and [Type] beverages to guests.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Sent orders to kitchen staff by [Action].
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Calculated charges, issued table checks and collected payments from customers.
  • Greeted newly seated guests quickly and efficiently.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
Education and Training
Some College (No Degree): Environmental ScienceMiami Dade Community College － City
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Resume Overview

School Attended

  • Miami Dade Community College

Job Titles Held:

  • Server
  • Bartender/server

Degrees

  • Some College (No Degree) : Environmental Science

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