Server Resume Example
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SERVER
Summary
I have been in the restaurant industry for over 20 years. I am responsible, ethical, and have a great work ethic. I have had the privilege of working in some amazing restaurants with some amazing chefs. I truly feel that I would be an asset to any team that has respect for the business and for each other.
Skills
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Experience
05/2019 to 11/2019
ServerBrass Tap Beer Bar － National Harbor , MD
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Operated POS terminals to input orders, split bills and calculate totals.
- Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Upsold customers and optimized table-turns to outperform average sales by [Number]%.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
- Provided exceptional service to [Number] customers per day at [Type] establishment.
- Partnered with host, bus person and cook to efficiently serve food and beverages.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
- Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
- Reviewed identification for patrons before serving alcoholic drinks.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Rearranged tables and chairs, located or rolled extra silverware and [Action] to prepare for large groups.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Prepared and served cold, hot and [Type] beverages to guests.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Sent orders to kitchen staff by [Action].
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
01/2019 to 05/2019
ServerBrass Tap Beer Bar － Pembroke Pines , FL
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Operated POS terminals to input orders, split bills and calculate totals.
- Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Upsold customers and optimized table-turns to outperform average sales by [Number]%.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
- Provided exceptional service to [Number] customers per day at [Type] establishment.
- Partnered with host, bus person and cook to efficiently serve food and beverages.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
- Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
- Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Reviewed identification for patrons before serving alcoholic drinks.
02/2012 to 06/2018
Bartender/serverHilton Worldwide － Anaheim , CA
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Operated POS terminals to input orders, split bills and calculate totals.
- Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Upsold customers and optimized table-turns to outperform average sales by [Number]%.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
- Provided exceptional service to [Number] customers per day at [Type] establishment.
- Partnered with host, bus person and cook to efficiently serve food and beverages.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
- Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
- Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Reviewed identification for patrons before serving alcoholic drinks.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Prepared and served cold, hot and [Type] beverages to guests.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Sent orders to kitchen staff by [Action].
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Calculated charges, issued table checks and collected payments from customers.
- Greeted newly seated guests quickly and efficiently.
- Plated food and assessed plate presentation to maintain highest standard of food quality.
Education and Training
Some College (No Degree): Environmental ScienceMiami Dade Community College － City
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Resume Overview
School Attended
- Miami Dade Community College
Job Titles Held:
- Server
- Bartender/server
Degrees
- Some College (No Degree) : Environmental Science
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