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Server Resume Example

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SERVER
Professional Summary

I would like to obtain a permanent and challenging position where I can fully utilize my education and experience in the medical felid while contributing to the benefits on my employer. I was a very patient-oriented Medical Receptionist with strong attention to detail with professional telephone etiquette and organization skills. I am energetic and will offer wealth of experience in interacting with office staff and patients. I am very hardworking, educated and willing to go extra mile to complete any task. I am also an motivated Server with eight years experience successfully serving customers in busy, upscale restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader with clear, comprehensive and directive supervision.

Skills
  • High-volume dining
  • Guest seating arrangements
  • Food and beverage pairings
  • Daily specials memorization
  • Hospitality service expertise
  • Point of sale knowledge
  • Dining area cleanliness
  • Guest relations management
  • Front-of-house display creation
  • Documentation and reporting
  • Customer and client relations
  • Medical office administration
  • Typing 200 wpm
  • Insurance claims
  • Patient Scheduling
  • Medical Records Management
  • Reminder calls
  • Outpatient care
  • Insurance billing procedures
  • Communications
  • Relationship development
  • Problem resolution
  • Team management
  • First Aid/CPR
  • Customer service
Work History
Company NameServer//City, State//September 2019 to Current
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
Company NameServer//City, State//August 2018 to September 2019
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Company NameMedical Receptionist//City, State//June 2017 to September 2019
  • Managed master calendar and scheduled appointments for two offices and many providers based on optimal patient loads and clinician availability.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Completed and filed financial documentation for accounting purposes.
  • Enhanced office efficiency by handling 50-100 plus callers per day.
  • Maintained current and accurate medical records for many patients.
  • Completed clerical duties and tasks for clinic administration.
  • Assessed and forwarded procedure and service details to correct coding staff to best categorize for insurance purposes.
  • Worked one on one with patients by conducting genetic testings for the providers.
  • Scheduled meetings with outside sales representatives for the providers.
  • Faxed documents and contacted other facilities/pharmacies for providers.
Company NameServer/Banquet Server//City, State//November 2017 to May 2019
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
Education
Associate of Science - NursingFrederick Community College//City, State//May 2019
Bachelor of Science - Nursing Anderson University//City//Expected in May 2022
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Resume Overview

School Attended

  • Frederick Community College
  • Anderson University

Job Titles Held:

  • Server
  • Medical Receptionist
  • Server/Banquet Server

Degrees

  • Associate of Science - Nursing
    Bachelor of Science - Nursing

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