Server Resume Example

•Alerted customers to upcoming sales events and promotions

•Answered customer telephone calls promptly and in an appropriate manner

•Answered questions regarding the store and its merchandise

•Cleaned and organized the store, including the checkout desk, and displays

•Completed all point of sale opening and closing procedures, including counting the contents of the cash register

•Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner

•Demonstrated use and care of merchandise

•Determined customer needs by asking relevant questions and listening actively to the responses

•Developed positive customer relationships through friendly greetings and excellent service

•Followed merchandising guidelines to present visually appealing displays

•Fostered a positive work environment by consistently treating all employees and customers with respect and consideration

•Greeted customers and ascertained the customers' needs

•Handled all customer relations issues in a gracious manner and in accordance with company policies

•Helped customers with questions, problems, and complaints in person or via telephone

•Identified potential shoplifters and alerted management

•Organized racks and shelves to maintain the visual appeal of the store

•Priced merchandise, stocked shelves and took inventory of supplies

•Resolved all customer complaints in a professional manner while prioritizing customer satisfaction

•Stocked and replenished merchandise according to store merchandising layouts

•Stocked shelves and supplies and organized displays

•Verified that all customers received receipts for their purchases

•Answered telephone calls and responded to guest inquiries

•Assigned customers to tables suitable for their needs and according to rotation

•Bussed tables, cleared, cleaned and set tables in a quick and efficient manner

•Cleaned work areas, equipment, utensils, dishes, and silverware

•Consistently offered professional, friendly and engaging service

•Displayed enthusiasm and knowledge about the restaurant's menu and products

•Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock

•Followed all safety and sanitation policies when handling food and beverage to uphold proper health codes

•Greeted each customer with friendly eye contact

•Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices

•Inspected restrooms for cleanliness and availability of supplies and cleaned restrooms when necessary

•Kept ice bins, and beverage containers filled

•Rectified guest complaints quickly and efficiently

•Relayed orders to bar and kitchen quickly and accurately

•Responsible for garnishes for main courses, pastas, and deserts

•Served all beverages such as, water, soft drinks, juices, milks, wine, and bottled or draft beer

•Skillfully upsold items on the beverage list, appetizers, and daily restaurant specials

•Stored food in designated containers, with dates and put them in proper storage areas to prevent spoilage

•Described product to customers and accurately explained details and care of merchandise

•Directed calls to appropriate individuals and departments

•Ensured superior customer service experience by addressing customer concerns, demonstrating professionalism, and resolving problems on the spot

•Operated all Microsoft programs

•Politely assisted customers in person, and via telephone

•Answered phone calls regarding company product

•Alphabetically filed documents into the correct filing cabinets, and folders

•Accepted all forms of payment, credit card, check, and cash payments