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Server Resume Example

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SERVER
Professional Summary

Determined multitasker looking for employment in the medical field as a receptionist or food server or patient care technician. Recent employment as a leasing agent and waitress bringing several qualities to the table. Able to recognize clerical duties and serving duties.

Highly qualified Patient Registrar with exemplary customer service and organizational skills. Proficient in excel for scheduling and records maintenance. Offering [3] years' experience in an administrative position and an excellent grasp of various insurance guidelines.

Work History
Blue Ridge Grill. Rochester, NYServer | 06/2016 - Current
  • Fax use of computer excel outlook email answering phones scheduling appointments organizing filing use of internet Hostess, Waitress, Busser, Present -Handling money, attends to customers needs, cleans thoroughly, use of computer and fax machine, counts money, put in gratuity for servers.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Restocked salad bar and buffet for lunch and dinner service.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
  • Up sold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Managed food resources, memorized orders and wrote patron's food orders on slips in -seat restaurant.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Checked identification to enforce age requirement for alcoholic beverages.
  • Prepared beverages and filled food orders for customers.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Normally sides come with sandwiches, up sold baked French onion for $2.00
  • Can handle occupancy of 50 people at once
  • Up sold wine to addition to order for $6.00
Larkin Creek Luxury Apartments. Rochester, NYLeasing Agent | 08/2017 - Current
  • Distributed and followed up on tenant renewal notices.
  • Escalated any major issues to property manager for immediate remediation.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
  • Kept meticulous records of all correspondence between management and tenants.
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Boosted occupancy by leveraging market knowledge and successful promotional strategies.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Invited prospects to fill out application upon completion of property tour.
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
  • Use of Excel
  • Use of word
  • Use of company email
  • Email etiquette towards potential renters
  • Responds in orderly fashion
  • Use of security precautions
  • Managed at least 20 emails and 10 calls in 6 hours
Locust Hill Country Club. Pittsford, NYBanquet Server | 08/2013 - 08/2016
  • Busser, Runner, Clean tables, run food out to servers and members, inform members about butters that comes with bread, displayed hors appetizers served wine.
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Greeted arriving guests and escorted each to assigned tables, took drink orders and answered questions about events.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
  • Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
  • Updated repeat customers on menu changes and updates to maintain quality service relationships.
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Walked among tables and refilled water and beverage glasses or took orders for more drinks and food.
  • Prepared salads and appetizers to back up kitchen staff.
  • Served plated dinners, buffet style dinners and passed hors appetizers for parties of 6 to 12.
Willing to relocate: Anywhere
Additional Information
  • 5856988915 , Willing to relocate: Anywhere, Authorized to work in the US for any employer
Painting, Drawing, Coloring, Reading, Skating, Bowling, Learning, Working, Traveling, Family time

I recently had severe anxiety so one of things I used to cope was tracing figures and then going back and painting them. I made a few canvases for my friend's son. I made several board signs including holiday signs or names. I also received payment for my signs. When I am not at work I like to spend it doing something interesting. I like to spend time with family because they are what I keep so close to my heart and you never know your last minute, hour, or day with someone. I love to work that is how I make my living. I would like to change my career path. My mom is a career server but I can not see myself serving in a restaurant for a chosen career. I always wanted to make a difference in someone's life that is why I chose the medical field. I just feel like my help is needed somewhere else. As a kid I was always traveling for my uncle's hockey team or just a vacation with my grandparent's, they would always take me to some historic place to learn about the United States. I still love to travel as an adult. When I travel I learn so much about the nation and how different it is from where I live in New York, the people, their lives, the culture, the history, the language it is all so fascinating.

Skills
  • Money Handling (3 years)
  • Copy Machine (4 years)
  • Computer software (4 years)
  • Busser (7 years)
  • Hostess (4 years)
  • Waitress (7 years)
  • Customer Service (7 years)
  • Front Desk (4 years)
  • Expo (7 years)
  • Host (4 years)
  • Front Office (4 years)
  • Reception (4 years)
  • POS system (7 years)
  • Assessments
  • Customer Focus & Orientation -- Highly Proficient
  • Scheduling appointments
  • Attention to detail
  • Basic Scheduling
  • Answering phones
  • Customer Service
  • Well-organized
  • Electronic Medical Records - learned in college
  • Email
  • Fax
  • Fax machine
  • Filing
  • Focused
  • Front Office
  • Excel
  • Outlook
  • Copy Machine
  • POS
  • Property tours and inspections
  • Telephone and email etiquette
  • Move-in coordination
  • Contract negotiation
  • Leasing and sales
  • Administrative support
  • Client needs assessment
  • Database management
  • Relationship building and retention
  • Property amenities
  • Record keeping
  • Application processing
Education
Bryant Stratton Rochester, NYAssociate: Medical Assisting
Olympia High SchoolRochester, NY2016Regents Diploma: Nursing
Certifications
  • Money Handling (3 years)
  • Copy Machine (4 years)
  • Computer software (4 years)
  • Busser (7 years)
  • Hostess (4 years)
  • Waitress (7 years)
  • Customer Service (7 years)
  • Front Desk (4 years)
  • Expo (7 years)
  • Host (4 years)
  • Front Office (4 years)
  • Reception (4 years)
  • POS system (7 years) Assessments Customer Focus & Orientation -- Highly Proficient
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    Resume Overview

    Companies Worked For:

    • Blue Ridge Grill
    • Larkin Creek Luxury Apartments
    • Locust Hill Country Club

    School Attended

    • Bryant Stratton
    • Olympia High School

    Job Titles Held:

    • Server
    • Leasing Agent
    • Banquet Server

    Degrees

    • Associate : Medical Assisting
      Regents Diploma : Nursing

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