Server Resume Example
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SERVER
Professional Summary
Talented food service professional bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling of special dietary requirements and general food safety standards. professionalism and customer satisfaction.Ready to bring 8 years' experience to new position with long-term potential.
Skills
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Work History
Server, 09/2019 to Current
Lettuce Entertain You Enterprises – Rosemont , IL
Lettuce Entertain You Enterprises – Rosemont , IL
- Kept register accurate through correct billing, payment processing and cash management practices.
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
- Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Checked identification to enforce age regulations for alcoholic beverages.
- Pre-Bussed and reset 6 tables per shift, working efficiently to keep dining room and work areas clean.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
- Greeted and maintained relationships with regular customers.
- Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings.
- Prepared beverages and filled food orders for customers.
- Increased sales by upselling new Product to customers.
- Bussed and reset 6 tables per shift, working efficiently to keep dining room and work areas clean.
Industrial Painter, 06/2012 to 02/2020
Almaco – Nevada , IA
Almaco – Nevada , IA
- Inspected completed work for adherence to very strict guidelines and highest quality standards.
- Painted surfaces using brushes, spray guns and paint rollers.
- Provided supervisor with daily status report on all job tasks and workers' duties.
- Executed work orders for painting team as part of larger project schedule.
- Primed, painted, varnished and lacquered walls and surfaces.
- Worked flexible schedule, including some holidays and weekends, depending on shifting needs of each project.
- Met exacting tolerances when sanding and sealing final finishes.
- Optimized paint adhesion with proper primer application.
- Removed surface imperfections, applied special undercoats and sealed seams to ready surfaces for paint application.
- Maintained equipment functionality with Timeframe inspections, disassemblies and cleaning of component parts.
- Organized safe and compliant disposal of hazardous materials to protect team members and local environment from damage.
- Coordinated new paint coats with either original manufacturer color specifications or current conditions.
- Custom mixed colors to match customers' desired color.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Maintained excellent attendance record, consistently arriving to work on time.
- Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
- Moved painted items to drying racks and finished coated surfaces by baking painted items in oven.
Delivery Driver, 08/2008 to 07/2010
Cracker Barrel Old Country Stores – Clifton Park , NY
Cracker Barrel Old Country Stores – Clifton Park , NY
- Fostered positive working relationships with customers by responding to questions and concerns.
- Accurately recorded delivery, payment and route information using Software.
- Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Managed customer service issues with professionalism and analytical approaches to maintain satisfaction and promote continued brand loyalty.
- Completed on-time deliveries by choosing best and most efficient routes.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
- Loaded and unloaded 3 delivery vans per shift.
- Kept detailed records of sales, payments and completed or in-progress deliveries.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.
- Interacted with customers to determine needs and opportunities for additional sales.
- Submitted receipts and money received from deliveries at end of each shift.
- Informed customers of discounts, special offers and programs to enhance customer experience.
- Reported any suspected mechanical issues as quickly as possible.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Followed all company policies and procedures during shift.
- Completed and submitted logs and paperwork every day to maintain records.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed all necessary paperwork using neat and legible handwriting.
- Tracked delivery information, mileage and fuel use while on shift.
- Drove company truck for local and intra-state pick-ups and deliveries.
- Maintained clean and orderly appearance while on shift.
Education
Aviation Maintenance Certificate: Aviation Maintenance, 08/2004
Spartan College of Aeronautics And Technology - Tulsa - City
Spartan College of Aeronautics And Technology - Tulsa - City
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Resume Overview
School Attended
- Spartan College of Aeronautics And Technology - Tulsa
Job Titles Held:
- Server
- Industrial Painter
- Delivery Driver
Degrees
- Aviation Maintenance Certificate : Aviation Maintenance , 08/2004
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