Server Resume Example Company Name

SERVER

Professional Summary

Diligent Food Service worker with successful history in restaurant settings and dedication to supporting team with hard work and knowledgeable service. Familiar with food safety requirements and taking accurate orders. Skilled at delivering speedy service to maximize satisfaction. Successful at building relationships with customers to increase loyalty and repeat business. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Work History

Company Name- Server
City, State08/2020 - 11/2021

Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Kept register accurate through correct billing, payment processing and cash management practices.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Greeted and maintained relationships with regular customers.
Prepared beverages and filled food orders for customers.
Checked identification to enforce age regulations for alcoholic beverages.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.

Company Name- Marketing Executive
City, State02/2020 - 08/2021

Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
Increased brand awareness by developing technical/non-technical marketing collateral and presentations, public relations campaigns, articles and newsletters.
Developed new branding strategies and marketing collateral to foster business development and achieve revenue targets.
Preserved brand integrity by monitoring consistency and quality of marketing content.
Identified target audiences and devised campaigns to match target demographics and optimize results.
Established targets for social media platforms to reflect business objectives.

Company Name- Hostess
City, State07/2019 - 01/2020

Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
Documented reservations and communicated changes to guests using Open Table.
Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Recorded available tables after seating each party using Open Table.
Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using Open Table.
Maintained customer satisfaction and increased drink sales by directing customers to bar area while waiting for tables.
Informed servers of newly seated parties for speedy service.
Documented reservations, alerted servers and managers of large groups and prepared seating.
Helped Servers by taking drink orders, refills, etc.
Promoted business loyalty by fostering positive customer relationships.

Company Name- Food Runner
City, State09/2018 - 12/2018

Sanitized tables and followed proper cleaning methods to avoid food borne illnesses.
Garnished dishes and quickly delivered items to customers, minimizing wait times.
Answered questions from restaurant patrons regarding menu items.
Delivered food items to tables ensuring each restaurant patron received correct order.
Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.
Completed efficient table resets by wiping down surfaces and refilling condiments.
Organized and replenished supplies at food stations to optimize team performance.
Refilled condiments on each table when running low.
Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
Trained and mentored newly hired employees to explain process flow and safety procedures.
Cleared tables immediately after guests left in preparation for next party.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Confirmed speed of service for all food orders while minimizing errors and complaints.
Greeted and maintained relationships with regular customers.
Selected food items from serving or storage areas and placed in dishes, on serving trays, or in takeout bags
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.

Skills

Customer support
Teamwork
Sales expertise
Professional Demeanor

Memorization And Recall
Customer And Client Relations
Security Awareness

Education

SA Leadership AcademyCity01/2020High School Diploma

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Server Resume Example

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