Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
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Professional Summary
Dependable server with 3-4 years of experience providing efficient, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Skills
Menu Memorization
Order Accuracy
Hospitality Service Expertise
High-Volume Dining
Guest Seating Arrangements
Daily Specials Memorization
Beverage preparation
Tableside service
Food running
Cash Handling
Communication skills
Food preparation and safety
Stocking and Replenishing
Problem resolution
First Aid/CPR
Work History
Server, 06/2019 to Current Rosewood Hotels & Resorts – Menlo Park, CA,
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Kept register accurate through correct billing, payment processing and cash management practices.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Bussed and reset Number tables per shift, working efficiently to keep dining room and work areas clean.
Checked identification to enforce age regulations for alcoholic beverages.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
Greeted and maintained relationships with regular customers.
Prepared beverages and filled food orders for customers.
Barn Hand, 05/2013 to Current Rosewood Hotels & Resorts – Dallas, TX,
Followed safety-based and successful protocols to build trust and break animals in for farm or performance requirements.
Cleaned stalls, pens, and equipment using Type tools for optimal health of Type animals.
Conducted thorough examinations of animals to identify concerns such as illnesses, diseases and injuries, as well as monitor and document physical changes.
Trained part-time help in livestock care and ranch operations.
Took care of all stock needs including grooming, feeding, castration and shearing.
Observed animals and notified Job Title of any signs of illness.
Administered feed supplements to cows and other livestock as directed by Job Title.
Oversaw feeding, watering and health monitoring of Type stock, prioritizing health and wellness.
Dipped or bathed animals with appropriate applications to control parasites.
Kept pens, stalls and farm equipment clean and sterilized to support animal wellbeing.
Inspected Type animals for signs of sickness and overall herd health.
Consulted with veterinarians to diagnose problems and administered prescribed treatments.
Monitored health and behavior of animals by looking for urine and fecal output, completing weight checks and observing appetite during feeding.
Cared for sick or injured animals by seeking out veterinary care and notifying owners.
Server, 10/2017 to 05/2019 JB’s Diner On 33 – City, STATE,
Supervised restocking of salad bar and buffet for lunch and dinner service.
Kept register accurate through correct billing, payment processing and cash management practices.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Bussed and reset Number tables per shift, working efficiently to keep dining room and work areas clean.
Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.
Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
Watched dining area staff to evaluate server loads and calculate accurate wait times.
Education
Biology : , Expected in 2021 to Brookdale Community College - Lincroft, NJ GPA: Status -
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