Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Dedicated food service professional well-versed in food and beverage operations and guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

  • Relationship Building
  • Conflict and Complaint Resolution
  • High Energy and Stamina
  • Verbal and Written Communication
  • Cool Under Pressure
  • Team Player
  • Able to Lift 30 Pounds
  • Warm and Friendly
  • Adaptable and Flexible
  • Detail-Oriented
  • Reliable and Responsible
  • Decision Making
Work History
Server, 03/2022 to Current
Meridian Senior LivingChester, VA,
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Asked customers for feedback, solved problems and filled drinks throughout meal.
  • Answered customers' questions, recommended items and recorded order information.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Silverware Roller, 11/2019 to Current
Texas Roadhouse Holdings LlcCranston, RI,
  • Prepared tables by laying out napkins and utensils, refilling condiments and performing other preliminary tasks.
  • Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Learned new skills and applied to daily tasks to improve efficiency and productivity.
  • Carried out day-to-day duties accurately and efficiently.
Childcare Provider, 07/2020 to 02/2022
The Edge Fitness ClubsDanbury, CT,
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Introduced children to educational games and activities to boost learning.
  • Assisted children with putting on coats and cold-weather gear before going outside.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Cared for children ages 2 to 6 in nurturing and age-appropriate way.
  • Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
  • Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
  • Used positive reinforcement techniques to promote patience and other good behaviors in children.
  • Planned and managed learning-focused, imaginative and play-oriented activities for young children.
  • Developed lessons and activities to promote children's physical and emotional development.
  • Prepared group activities to enhance socialization, communication and problem-solving skills for children.
  • Worked with children individually and in groups to teach social, communicative and problem-solving skills.
  • Instructed children in crafts and other activities to promote gross and fine motor skills.
Hostess, 06/2015 to 05/2020
Red Robin International, Inc.Hagerstown, MD,
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Documented reservations and communicated changes to guests.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Checked and restocked server areas and organized and got change for front counter.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Answered customer questions about hours, seating and menu information.
  • Informed servers of newly seated parties for speedy service.
High School Diploma : , Expected in 05/2015
Franklin High School - El Paso, Texas,
: Biology, Expected in 06/2025
El Paso Community College - El Paso, TX

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School Attended

  • Franklin High School
  • El Paso Community College

Job Titles Held:

  • Server
  • Silverware Roller
  • Childcare Provider
  • Hostess


  • High School Diploma

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