server resume example with 3+ years of experience
Sociable individual skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly, making personalized recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift. High-energy employee skilled at welcoming guests, maintaining entrances and balancing loads to optimize operations. Smoothly makes accomodations, coordinate events and monitors routine activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks to promote positive overall experiences for guests. Self-motivated and dependable character offering several years of customer service industry experience. Proficient in assisting guests with general inquiries. Career history achieving high performance with minimal supervision.
- Relationship management
- Regulatory compliance
- Sales Techniques
- Effective customer upselling
- Service prioritization
- Operated POS terminals to input orders, split bills and calculate totals.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Answered and directed incoming calls using multi-line telephone system.
- Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
- Set travel arrangements and gathered documents for management and executive staff meetings and trips.
- Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
- Organized and updated schedules and monthly calendar obligations for various levels of management and staff.
- Assisted numerous visitors per person by directing to appropriate personnel and answering average of 10-15 calls and emails daily.
- Scheduled and confirmed appointments.
- Prepared packages for shipment by generating invoices and setting up courier deliveries.
- Responded to customer concerns and issues by phone,email, business page.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
- Distributed quarterly progress assessments and milestone reports to each parent.
- Established indoor and outdoor safe play environments for toddler-age children.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Enhanced sensory abilities by giving children access to numerous textures and shapes.
- Created and implemented developmentally appropriate curriculum addressing all learning styles.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
- Promoted good behaviors by using positive reinforcement methods.
- Completed all required documentation for National Head Start program.
- Enforced behavior expectations at all times.
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Observed children to record development.
- Cultivated strong relationships with vendors and internal staff.
- Organized health fair to introduce members to health and wellness-related local businesses.
- Designed and implemented schedules, standards, processes and policies for comprehensive group wellness programs.
- Negotiated contracts with service providers including group therapist instructors and maintenance contractors.
- Developed and maintained excellent member relationships to promote facility offerings and assist with health questions.
- Scheduled appointments.
- Gave new members a thorough walk-though of the building
- Signed New prospects up for yearly memberships
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Resume Overview
School Attended
- Sylvan Hills High School
Job Titles Held:
- Server
- Receptionist
- Day School Teacher
- Wellness Coordinator
Degrees
- High School Diploma
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy