Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Religion:
Military service:
:
Summary
Polished customer service rep with aptitude for menu memorization and quick calculations. Extensive experience providing first-rate service in retail establishments. Thrive in fast-paced environments through excellent service and communication skills.
Skills
Menu knowledge
Hors-d'oeuvres service
Wine pairings
Special dietary requirements
Experience
Server, 03/2010 - 06/2010 Villagecare – Jersey City, NJ,
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Managed closing duties, including restocking items and reconciling cash drawer.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Operated POS terminals to input orders, split bills and calculate totals.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Promoted desserts, appetizers and specialty drinks.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Served average of [Number] patrons daily at [Type] restaurant with consistent recommendations for exceptional service.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Upsold customers and optimized table-turns, outperforming wait staff average sales by up to [Number]%.
Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
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