Recently certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture, and special collection techniques. Prepared to launch career in healthcare with reputable organization. Seeking a full-time employment opportunity.
Skills
Sharps disposal
Drawing blood
Effective customer upselling
Menu memorization
Point of Sale (POS) system operations
Check payment processing
Dining customer service
Liquor, wine and food service
Conflict and dispute resolution
Effective sales techniques
Regulatory compliance
Quality control
Safety and security procedures
Time management
Microsoft Office
Listening skills
Effective planning
Keenness of insight
Company policies and procedures
Oral and written communications
Biohazard waste disposal
Sanitation and sterilization
HIPAA
Proper storage procedures
Organization
First Aid/CPR
Customer service
Team management
Customer relationship management
Effective communication
Call center experience
Education and Training
Warren Easton High SchoolNew Orleans, LA, Expected in 05/2015 ā āHigh School Diploma: - GPA:
St. Agatha Career School , Expected in 11/2019 ā āCertification:Phlebotomy - GPA:
Certifications
First Aid/CPR
CPT
Experience
Yotel - Server Miami, FL, 10/2018 - 07/2019
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Managed closing duties, including restocking items and reconciling cash drawer.
Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
Prepared salads and appetizers to back up kitchen staff.
Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
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