server resume example with 11+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA94105
:
Professional Summary
Talented food service professional bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling of special dietary requirements and general food safety standards.
Skills
Wine Service
To-Go Order Preparation
Stocking and Replenishing
Point of Sale Knowledge
Order Accuracy
Menu Memorization
Hospitality Service Expertise
High-Volume Dining
Food Sales and Promotion
Food and Beverage Pairings
Daily Specials Memorization
Bill Computation
Cash handling expert
Sales expertise
Beverage preparation
Cash Handling
Performance improvement
Communication skills
Item promotion
Education
Gordon State CollegeBarnesville, GAExpected in Associate of Science:Political Science And GovernmentGPA:Status
Fayette County High School, Expected in High School Diploma:GPA:Status
Work History
First Watch RestaurantsServer
Bryan, TX, 02/201903/2020
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Greeted and maintained relationships with regular customers.
Regal Cinemas CorporationBartender Shift Manager
Lynchburg, VA, 10/201502/2019
Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings.
Prepared custom drink orders by accurately measuring and mixing house ingredients.
Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Polished glassware, bussed tables and removed debris to keep customer areas fresh and clean.
Verified drinking age requirements of customers by carefully reviewing photo identification.
Prepared garnishes by evenly slicing and pitting fruits.
Upsold daily specials and beverage promotions to exceed daily sales goals.
Took customer orders and capitalized on opportunities to sell special beverage and food options.
Chukchansi GoldBartender
Oakhurst, CA, 08/201110/2015
Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
Kept alcoholic beverages well-stocked and organized to meet expected demands.
Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
Maintained secure cash drawers, promptly resolving discrepancies for accuracy.
Consulted with managers to organize special events and promotions such as trivia nights to bring in new customers.
Managed accurate register and produced daily sales reports backing up inventory usage numbers.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Handled $750 cash on daily basis, which built trustworthiness and loyalty with owners.
Michaels StoresAssistant Store Manager
Wilmington, NC, 10/200808/2011
Rotated merchandise and displays to feature new products and promotions.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
Conducted store inventories once per quarter.
Promoted to Assistant Manager after only 6 months with company.
Handled customer service by dealing with complaints, organizing stock and answering customer questions.
Processed payments for credit and debit cards and returned proper change for cash transactions.
Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries.
Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
Served as floating manager-on-duty, MOD, to cover shift shortage.
Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience.
Answered questions about store policies and concerns to support positive customer experiences.
Maintained high levels of organization in store by directing customers and replenishing merchandise.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
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