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Server Resume Example

Resume Score: 80%

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Kaylee
Blake
Professional Summary

Upbeat server with outstanding coordination and memorization skills. 4-year background of creating regular customers and boosting establishment reputation through delivery of unmatched service. Dedicated to going above and beyond to create unforgettable guest experiences.

Skills
  • Food sales and promotion
  • Hospitality service expertise
  • Order accuracy
  • Order delivery practices
  • Tableside service
  • Dining area cleanliness
  • Sale expertise
  • Guest relations management
  • Stocking and replenishing
  • High-volume dining
  • Cash handling expert
  • Beverage preparation
  • Point of sale knowledge
  • Menu memorization
  • Daily specials memorization
  • Table setting knowledge
  • Food station setup
  • Communication skills
  • Food preparation and safety
  • Ordering procedures
  • Item promotion
  • Cash handling
  • Performance improvement
Education
West Virginia State UniversityCity, State08/2016Bachelor of Psychology : Counseling Psychology
Work History
Company Name- Server
City, State08/2019 - Current
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business
  • Checked identification to enforce age requirement for alcoholic beverages
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
  • Prepared beverages and filled food orders for customers
Company Name- Server
City, State10/2018 - 07/2019
  • Kept register accurate through correct billing, payment processing and cash management practices
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
  • Restocked salad bar and buffet for lunch and dinner service
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
Company Name- Store Associate
City, State06/2015 - 05/2018
  • Greeted customers, helped locate merchandise and suggested suitable options
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
  • Balanced and organized cash register by handling cash, counting change and storing coupons
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior
  • Displayed merchandise by arranging in appealing and orderly way to boost sales
  • Used POS system to process sales, returns, online orders and gift card activations
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
  • Answered questions about store policies and concerns to support positive customer experiences
  • Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention
Company Name- Hostess
City, State01/2015 - 08/2015
  • Watched dining area staff to evaluate server loads and calculate accurate wait times
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking
  • Supported servers, food runners and bussers with keeping dining area ready for every guest
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
  • Assigned patrons to tables suitable for needs and restaurant section rotation
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests
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Resume Overview

School Attended

  • West Virginia State University

Job Titles Held:

  • Server
  • Store Associate
  • Hostess

Degrees

  • Bachelor of Psychology : Counseling Psychology

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