LiveCareer-Resume

server resume example with 5+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Upbeat server with outstanding coordination and memorization skills. 4-year background of creating regular customers and boosting establishment reputation through delivery of unmatched service. Dedicated to going above and beyond to create unforgettable guest experiences.

Skills
  • Food sales and promotion
  • Hospitality service expertise
  • Order accuracy
  • Order delivery practices
  • Tableside service
  • Dining area cleanliness
  • Sale expertise
  • Guest relations management
  • Stocking and replenishing
  • High-volume dining
  • Cash handling expert
  • Beverage preparation
  • Point of sale knowledge
  • Menu memorization
  • Daily specials memorization
  • Table setting knowledge
  • Food station setup
  • Communication skills
  • Food preparation and safety
  • Ordering procedures
  • Item promotion
  • Cash handling
  • Performance improvement
Education
West Virginia State University Institute, WV Expected in 08/2016 Bachelor of Psychology : Counseling Psychology GPA : Status
Work History
Texas Roadhouse Holdings LlcServer
Richmond, IN, 08/2019Current
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business
  • Checked identification to enforce age requirement for alcoholic beverages
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
  • Prepared beverages and filled food orders for customers
Texas Roadhouse Holdings LlcServer
Rock Hill, SC, 10/201807/2019
  • Kept register accurate through correct billing, payment processing and cash management practices
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
  • Restocked salad bar and buffet for lunch and dinner service
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
Circle K Stores, Inc.Store Associate
Golden, CO, 06/201505/2018
  • Greeted customers, helped locate merchandise and suggested suitable options
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
  • Balanced and organized cash register by handling cash, counting change and storing coupons
  • Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions
  • Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior
  • Displayed merchandise by arranging in appealing and orderly way to boost sales
  • Used POS system to process sales, returns, online orders and gift card activations
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers
  • Answered questions about store policies and concerns to support positive customer experiences
  • Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention
Self Regional HealthcareHostess
Ninety Six, SC, 01/201508/2015
  • Watched dining area staff to evaluate server loads and calculate accurate wait times
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs
  • Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking
  • Supported servers, food runners and bussers with keeping dining area ready for every guest
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
  • Assigned patrons to tables suitable for needs and restaurant section rotation
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • West Virginia State University

Job Titles Held:

  • Server
  • Server
  • Store Associate
  • Hostess

Degrees

  • Bachelor of Psychology

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: