Dedicated [Job Title]Server[Job Title] well-versed in food and beverage operations as well as guest services. Experienced in managing large-scale events or intimate gourmet dining and afternoon tea services. Successful at building relationships with customers to increase loyalty and repeat business. Talented food service professional bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling of special dietary requirements and general food safety standards. Cheerful [Job Title] offering [Number] years of experience in fast-paced diner and short-order restaurant settings. Skillfully promoted customer comfort and enhanced experiences by answering questions and responding to concerns. Efficiently maintained service standards and followed safe service regulations. Always ready to help team members by taking on additional tasks.
Skills
Dining area maintenance
Food and beverage pairings
Sales expertise
Beverage preparation
Point of Sale Knowledge
Hospitality Service Expertise
Cash Handling
Front-of-house display creation
Team Leadership
Sales
Scheduling
Staff Management
Employee Training
Cleaning
Marketing Understanding
Operations Oversight
Education
Gulf High SchoolNew Port Richey, FLExpected in 06/1998Associate of Arts:Graphics Arts And PrintingGPA:Status
Work History
Ruth's Chris Steak House, Inc.Server
Palm Desert, CA, 09/201805/2019
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Kept register accurate through correct billing, payment processing and cash management practices.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Checked identification to enforce age regulations for alcoholic beverages.
Greeted and maintained relationships with regular customers.
Increased sales from $[Number] to $[Number] by upselling [Product] to customers.
Prepared beverages and filled food orders for customers.
Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean.
Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
Ruth's Chris Steak House, Inc.Server
Roseville, CA, 09/201805/2019
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Kept register accurate through correct billing, payment processing and cash management practices.
Supervised restocking of salad bar and buffet for lunch and dinner service.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Backed up hosts by greeting guests, assigning tables and escorting to seats.
Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Kept server areas clean and stocked during service hours to increase efficiency while working tables.
Took orders and delivered food items to residents in main dining room.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Basha'sCashier
Carefree, AZ, 07/201609/2018
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Reviewed and resolved differences between accounting information and cash drawer.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Performed shift change tasks each day to keep store efficient and neat.
Assisted counter staff in packing ready orders and distributing to customers.
Checked completed orders for accuracy and bagged meals for easy carrying.
Maintained clean, sanitized and well-organized food preparation zones.
Operated and sanitized kitchen and food preparation equipment.
Greeted over [Number] customers per day and communicated effectively to obtain accurate orders.
Ruth's Chris Steak House, Inc.Server
Sarasota, FL, 07/201411/2016
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Kept register accurate through correct billing, payment processing and cash management practices.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time.
Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Trained new staff on restaurant operations and policies to strengthen performance.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
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