Server Resume Example

• Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
• Plated food and assessed plate presentation to maintain highest standard of food quality.
• Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
• Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
• Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
• Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
• Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
• Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
• Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
• Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
• Greeted newly seated guests quickly and efficiently.
• Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
• Reviewed identification for patrons before serving alcoholic drinks.
• Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
• Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
• Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
• Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
• Explained menu options to guests, offered suggestions and took orders for food and beverages.

• Recognized by management for providing exceptional customer service.
• Improved customer satisfaction by finding creative solutions to problems.
• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Improved operations by working with team members and customers to find workable solutions.

Basic Qualifications

• Cook and prepare dishes for our Guests
• Grow in your craft through continual learning and development alongside our exceptional Chefs and experienced culinary team with years of experience in the industry
• Work in fast-paced, environments serving up delicious cuisines using the freshest and highest quality ingredients available from around the world
• Perform consistent production and presentation of well-prepared, flavorful food while ensuring the highest sanitation standards (HACCP Hazard Analysis and Critical Control Points) and exceptional Guest service
• Able to understand the importance of and follow a recipe, including identify various food products, dairy, meats and produce
• Demonstrate good judgment of quantity, quality and production
• Knowledge and basic understanding of basic temperatures, food safety and proper food handling
• Display proficient knife skills and knowledge of basic cuts
• Possess passion for the culinary arts and desire to learn more in the Food & Beverage industry
• Able to stand/walk for the entire shift, lift up to 50 lbs. and work in a variety of locations including indoors and outdoors