LiveCareer-Resume

server resume example with 4+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

I have knowledge how to work hard and care for all I do. I always star fresh in any area of my job since I love to always learn and work as a team, know how to work under pressure, but i never loose my cool on resolving any issues that come my way. I love to work regarless of experience .

Skills
  • Special dietary requirements
  • Dining customer service
  • Point of Sale (POS) system operations
  • High-volume dining
  • Food safety understanding
  • Check payment processing
  • Effective customer upselling
  • Menu knowledge
  • Menu memorization
  • Food inspection
  • Buffet setup and takedown
  • Wine pairings
  • Table setting arrangements
  • Bussing expertise
  • Dish preparation
  • Prompt table clearance
  • Price memorization
  • Liquor, wine and food service
  • Relationship management
  • Service prioritization
  • Conflict and dispute resolution
  • Dining crew workflow optimization
  • Effective sales techniques
  • Seating assignment preparation
  • Safe food handling
  • Sales techniques
  • Quality control
  • Regulatory compliance
  • Hors d'oeuvres service
Experience
03/2019 to Current Server Uno Pizzeria & Grill | Wrentham, MA,
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Placed reservations through phone and email into [Software].
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Upsold customers and optimized table-turns, outperforming wait staff average sales by up to [Number]%.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
03/2019 to 02/2020 Cashier Festival Foods | Mauston, WI,
  • Helped customers find specific products, answering questions and offering advice.
  • Read weekly sales inserts and monitored price changes.
  • Processed returned items in accordance with store policy.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Received payments for [Product or Service] and issued receipts reflecting zero balances or additional payments required to bring accounts current.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Worked closely with front-end staff to assist customers.
  • Increased sales [Number]% by suggesting specific purchases to customers and [Action].
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Processed customer payments quickly and returned exact change and receipts.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
10/2016 to 05/2018 General Manager Otg | Minneapolis, MN,
  • Enhanced operational performance by developing effective business development strategies, systems and procedures.
  • Encouraged, trained and disciplined employees to maximize performance.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Designed sales and service strategies to improve revenue and retention.
  • Strategized long-term business needs while generating guest relations feedback for process improvements.
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention for each retail unit.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Formalized operational systems and procedures by developing and introducing employee handbook, detailed job descriptions and work-flow plans.
  • Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
  • Recruited, hired and trained high performing sales and support team while maximizing profitability by setting performance benchmarks for customer service, cost control, revenue, [Type] and profits.
  • Tracked weekly sales to develop senior leadership reports for business development planning.
  • Spearheaded development and launch of business management software system.
  • Ensured supply met demand by overseeing all merchandising decisions, replenishment and inventory management.
  • Delivered exceptional client experiences with hands-on leadership of front line associates and area managers.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Saved costs by managing shrink processes and inventory levels for corrective action planning.
  • Oversaw all corporate communications to streamline data and information sharing initiatives.
  • Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
02/2016 to 05/2017 Care Giver Fundamental Administrative Services, Llc | Mitchellville, MD,
  • Provided basic care for elderly patients, including scheduling appointments and managing finances and legal matters.
  • Worked with supervisory medical staff to review cases and improve care.
  • Completed general housekeeping work to help clients, including preparing healthy meals and keeping personal areas neat.
  • Assisted disabled individuals to foster independence while still closely monitoring safety at all times.
  • Worked to improve patient outlook and daily living through compassionate care.
  • Planned and prepared nutritious meals and snacks to meet client dietary requirements such as diabetic, low sodium and high protein.
  • Assisted families in planning for meals and shopping for ingredients to meet nutritional plans.
  • Coordinated and administered medications and organized healthcare appointments to maintain optimal client health.
  • Ambulated patients in personal spaces, across facilities and in public locations with supportive care and attention to personal requirements.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Helped clients handle all personal needs, from simple cleaning and daily exercise to bathing and personal grooming.
  • Provided patients and families with emotional support and instruction in preparing healthy meals, independent living skills and adaptation to disability or illness.
  • Maintained clean and well-organized environment to promote client happiness and safety.
  • Assisted patients with daily personal hygiene such as bathing, dressing and grooming.
  • Administered all necessary medications as directed by care plan.
  • Engaged client in physical and mental activities to sustain quality of life.
  • Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
  • Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
Education and Training
Expected in 06/1995 to to High School Diploma | Mar Vista High School, Imperial Beach, CA GPA:
Status -

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Resume Overview

School Attended

  • Mar Vista High School

Job Titles Held:

  • Server
  • Cashier
  • General Manager
  • Care Giver

Degrees

  • High School Diploma

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