Server Resume Example
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S
SERVER
Summary
Experienced server offering enthusiasm, dedication and exceptional work ethic. Trained in fine dining table and wine service with in-depth knowledge of various cuisine. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Adaptable, offering 10 years of experience in casual and fast-casual food service. Quality-driven expert with extensive knowledge of hospitality etiquette, food preparation and superior customer service. Courteous and reliable team member proficient in FOH and BOH operations.
Skills
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Experience
Server
Fort Wayne , INBiaggi's Ristorante Italiano Llc/Oct 2017 to Sep 2020
Fort Wayne , INBiaggi's Ristorante Italiano Llc/Oct 2017 to Sep 2020
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Collaborated with host, bus person and cook to serve up food and beverage options.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Assisted kitchen staff with food counts by determining number of items required for complete service.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
- Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
- Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
- Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Greeted newly seated guests quickly and efficiently.
- Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Plated food and assessed plate presentation to maintain highest standard of food quality.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Dietary Aide
Manassas , VABirmingham Green/Sep 2015 to Nov 2017
Manassas , VABirmingham Green/Sep 2015 to Nov 2017
- Helped patients with special needs eat meals with kindness and patience.
- Served specific meals to patients with special dietary needs.
- Worked with Kitchen Manager to update cleaning protocols and increase aide efficiency.
- Used industrial dishwasher to wash plates, cups, utensils, serving tools and cooking equipment.
- Developed and oversaw preparation of specialized diets.
- Reviewed records and assessed nutritional condition of at-risk residents by recognizing unplanned weight changes and other issues.
- Devised meal plans in line with patients' age, gender, diagnosis, cultural background and religious practices.
- Encouraged clients and caregivers to follow recommended food guidelines for well-balanced diets by giving suggestions of various wholesome foods and meals.
Housekeeper
Memphis , TNQuince Nursing And Rehabilitation Center, Llc/Dec 2014 to Dec 2016
Memphis , TNQuince Nursing And Rehabilitation Center, Llc/Dec 2014 to Dec 2016
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
- Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
- Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Manager
Gulf Shores , ALCommunity Health System/Jun 2011 to Oct 2014
Gulf Shores , ALCommunity Health System/Jun 2011 to Oct 2014
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
- Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
- Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
- Recruited and hired qualified candidates to fill open positions.
- Facilitated month-end journal entries, account reconciliation and invoicing using excel.
- Trained employees on additional job positions to maintain coverage of roles at all times.
Education and Training
Bachelor of Science: PsychologyUniversidad Ana G MendezCity
Some College (No Degree): Executive Assistant And Executive SecretaryINATECCity
Additional Information
Documentation and references provided upon request.
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School Attended
- Universidad Ana G Mendez
- INATEC
Job Titles Held:
- Server
- Dietary Aide
- Housekeeper
- Manager
Degrees
- Bachelor of Science : Psychology
Some College (No Degree) : Executive Assistant And Executive Secretary
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