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Server Resume Example

Resume Score: 80%

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S
SERVER
Summary

Experienced server offering enthusiasm, dedication and exceptional work ethic. Trained in fine dining table and wine service with in-depth knowledge of various cuisine. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Adaptable, offering 10 years of experience in casual and fast-casual food service. Quality-driven expert with extensive knowledge of hospitality etiquette, food preparation and superior customer service. Courteous and reliable team member proficient in FOH and BOH operations.

Skills
  • Menu memorization
  • Food safety understanding
  • Price memorization
  • Table setting arrangements
  • Buffet setup and takedown
  • Menu knowledge
  • High-volume dining
  • Dining customer service
  • Quality control
  • Relationship management
  • Dining crew workflow optimization
  • Service prioritization
  • Safe food handling
  • Sales Techniques
  • Seating assignment preparation
  • Effective customer upselling
  • Dish preparation
  • Office staff leadership
  • Developing presentations
  • Prioritization and time management
  • Inventory purchasing
  • Database management
  • Confidentiality understanding
  • Preparing contracts
  • Invoicing and billing
  • Check processing
  • Recordkeeping and bookkeeping
  • Data entry documentation
  • Report development
  • Event coordination
  • Meeting planning
  • Database entry
  • Excel spreadsheets
  • PC proficient
  • Mail management
  • Calendar management
  • Memo preparation
  • Scheduling and calendar management
  • Cash deposit preparation
  • Employee training and development
  • Schedule management
Experience
Server
Tampa, FLInspired living at Tampa/Oct 2017 to Sep 2020
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Greeted newly seated guests quickly and efficiently.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Plated food and assessed plate presentation to maintain highest standard of food quality.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Dietary Aide
Tampa, FLWoodbridge Rehabilitation Center/Sep 2015 to Nov 2017
  • Helped patients with special needs eat meals with kindness and patience.
  • Served specific meals to patients with special dietary needs.
  • Worked with Kitchen Manager to update cleaning protocols and increase aide efficiency.
  • Used industrial dishwasher to wash plates, cups, utensils, serving tools and cooking equipment.
  • Developed and oversaw preparation of specialized diets.
  • Reviewed records and assessed nutritional condition of at-risk residents by recognizing unplanned weight changes and other issues.
  • Devised meal plans in line with patients' age, gender, diagnosis, cultural background and religious practices.
  • Encouraged clients and caregivers to follow recommended food guidelines for well-balanced diets by giving suggestions of various wholesome foods and meals.
Housekeeper
Dunedin, FLCross Terrace Rehabilitation Center/Dec 2014 to Dec 2016
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Coordinated delivery of extra room furniture, bedding, linen and towels to meet guests needs.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide extreme comfort for guests.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.
  • Emptied wastebaskets and disposed of all soiled linen in guest rooms to reduce spread of germs and enhance freshness.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Manager
Tampa, FLVersalles Restaurant/Jun 2011 to Oct 2014
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Evaluated operational trends and made proactive strategy adjustments to maintain alignment between performance and objectives.
  • Drove financial performance of assigned areas by verifying achieved sales and profit goals and implementing plans to correct deficiencies.
  • Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
  • Recruited and hired qualified candidates to fill open positions.
  • Facilitated month-end journal entries, account reconciliation and invoicing using excel.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
Education and Training
Bachelor of Science: PsychologyUniversidad Ana G MendezTampa Fl
Some College (No Degree): Executive Assistant And Executive SecretaryINATECDominican Republic
Additional Information

Documentation and references provided upon request.

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Resume Overview

Companies Worked For:

  • Inspired living at Tampa
  • Woodbridge Rehabilitation Center
  • Cross Terrace Rehabilitation Center
  • Versalles Restaurant

School Attended

  • Universidad Ana G Mendez
  • INATEC

Job Titles Held:

  • Server
  • Dietary Aide
  • Housekeeper
  • Manager

Degrees

  • Bachelor of Science : Psychology
    Some College (No Degree) : Executive Assistant And Executive Secretary

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