Server Resume Example
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SERVER
Summary
Results-oriented Customer Service professional commended for exceptional customer satisfaction ratings, speedy resolutions and consistent availability. Strategic and persuasive with 7 years of experience working in customer-facing environments. Accustomed to using tactful communication and active listening to creatively solve problems achieve positive outcomes.
Skills
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Experience
Tully'sClarks Summit , PAServer02/2020 to Current
- Operated POS terminals to input orders, split bills and calculate totals.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Managed closing duties, including restocking items and reconciling cash drawer.
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Upsold customers and optimized table-turns, outperforming wait staff average sales
- Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
- Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
- Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
- Promoted desserts, appetizers and specialty drinks.
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Recorded orders and partnered with team members to efficiently serve food and beverages.
- Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Tully'sDepew , NYServer04/2019 to 09/2019
- Operated POS terminals to input orders, split bills and calculate totals.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Managed closing duties, including restocking items and reconciling cash drawer.
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Upsold customers and optimized table-turns, outperforming wait staff average sales.
- Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
- Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
- Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
- Promoted desserts, appetizers and specialty drinks.
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Recorded orders and partnered with team members to efficiently serve food and beverages.
- Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
- Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Tully'sSyracuse , NYServer02/2019 to 09/2019
- Operated POS terminals to input orders, split bills and calculate totals.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Managed closing duties, including restocking items and reconciling cash drawer.
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
- Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
- Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
- Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
- Promoted desserts, appetizers and specialty drinks.
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Recorded orders and partnered with team members to efficiently serve food and beverages.
- Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
- Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
- Placed reservations through phone and email into POS.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Tully'sVestal , NYServer01/2017 to 02/2019
- Operated POS terminals to input orders, split bills and calculate totals.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
- Managed closing duties, including restocking items and reconciling cash drawer.
- Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
- Upsold customers and optimized table-turns, outperforming wait staff average sales.
- Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
- Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
- Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
- Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
- Promoted desserts, appetizers and specialty drinks.
- Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Recorded orders and partnered with team members to efficiently serve food and beverages.
- Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
- Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
- Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
- Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Education and Training
High School Diploma05/2015Leominster High School, City
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Resume Overview
School Attended
- Leominster High School
Job Titles Held:
- Server
Degrees
- High School Diploma 05/2015
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