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Server Resume Example

Resume Score: 80%

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Charlotte
Kinlaw
Professional Summary

Communicative Server/Cashier dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering almost 2 year experience providing service to many dinner guests at any restaurant I work at. Detailed organizer of service operations with versatility in stressful circumstances.

Skills
  • Food and beverage pairings
  • Cash handling expert
  • Sales expertise
  • Tableside service
  • Beverage preparation
  • Dining area cleanliness
  • To-Go Order Preparation
  • Stocking and Replenishing
  • Order Accuracy
  • Menu Memorization
  • Ordering Procedures
  • Food running
  • Table setting
  • Cash Handling
  • Communication skills
  • Customer assistance
  • Cash register operations
  • Credit card processing
  • Payment collection
  • POS Systems
  • Bagging and Packaging
  • Currency Sorting
  • Good telephone etiquette
  • Staff Training
  • Order taking
  • Payment accepting
  • Time management skills
  • Question responses
  • Safe verifications
  • Multi-tasking ability
Education
South Florene High School Florence, SC05/2020High School Diploma
Francis Marion UniversityFlorence, SCExpected in 2024Undecided
Work History
SAKURA Japanese Restaurant- Server
Florence, SC, South Carolina 07/2019 - Current
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Bussed and reset multiple tables per shift, working efficiently to keep dining room and work areas clean.
  • Prepared beverages and filled food orders for customers.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
SAKURA Japanese Restaurant- Cashier
Florence, SC, South Carolina 07/2019 - Current
  • Counted cash in register drawer at beginning and end of shift.
  • Organized special events in restaurant, including receptions, promotions and corporate luncheons.
  • Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Led and directed team members on effective methods, operations and procedures.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Jacks Place - Server
Florence, SC, South Carolina 03/2019 - 06/2019
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Bussed and reset multiple tables per shift, working efficiently to keep dining room and work areas clean.
  • Prepared beverages and filled food orders for customers.
  • Greeted and maintained relationships with regular customers.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • SAKURA Japanese Restaurant
  • Jacks Place

School Attended

  • South Florene High School
  • Francis Marion University

Job Titles Held:

  • Server
  • Cashier

Degrees

  • High School Diploma
    Undecided

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