LiveCareer-Resume

server resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Hardworking [Job Title] with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Highly skilled server with only 2 years of experience supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers, working as a team on busy nights making sure all guest are happy .

Expert at providing exceptional customer service by quickly and energetically completing special requests.

Positive and upbeat retail associate successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills.

Well-rounded retail associate committed to interacting with guests and resolving issues to propel customer satisfaction. Smoothly resolves issues, greets guests and oversees reception at busy establishments. Polished and tolerant when handling high-stress situations using appropriate responses.

Reliable and enthusiastic waitress with experience in reception, concierge, and customer service areas. Skilled in customer engagement, problem resolution, and various software operations. Known for remaining poised and calm in busy environments.

Self-motivated server highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping, and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Polite and accommodating the restaurant business bringing 4 years of experience in hospitality settings. Sincere and helpful when working with guests, families, and VIPs to promote satisfaction and brand loyalty. Knowledgeable about handling reservations and accounting functions with little oversight.

Skills
  • Decision Making
  • Written and Verbal Communication
  • Delegating Work
  • Policies and Procedures
  • Performance Evaluation
  • Training Tools and Resources
  • Team Leadership and Supervision
  • Active Listening
  • Team Leadership
  • Customer Service
  • POS Systems
  • Learning Platforms
  • Processing Payments
  • Employee Interviewing
  • Virtual Learning Management
  • Program Monitoring and Tracking
  • Simulation Leadership
  • Instructor Selection
  • Survey Management
  • Procedure Manual Writing
  • Leadership Development
  • Training Video Production
  • Attention to Detail
  • Class Scheduling
  • Course Materials Development
  • Creative Solution Development
  • Orientation and Onboarding
  • Role Playing
  • Training Method Development
  • Cost Control and Reduction
  • Job Skill Building
  • Management Consultation
  • Training Program Design
  • Course Optimization
  • Contract Negotiation
  • Class Lecturing
  • Assignment Delegation
  • Focus Group Coordination
  • Group Discussion Facilitation
  • Team Exercises
  • Schedule Management
Experience
Server, 01/2022 - Current
Live Nation Entertainment Inc Cincinnati, OH,
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Cleared table and bussed dishes to allow for quick setups.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Implemented sanitary food handling, holding and service protocols.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Documented food orders and ran items to guest tables in dining room.
Server, 05/2021 - Current
Live Nation Entertainment Inc George, WA,
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Developed strong and lasting resident relationships.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Implemented sanitary food handling, holding and service protocols.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Documented food orders and ran items to guest tables in dining room.
  • Set up tables and counters to prepare dining and serving areas.
  • Handled special customer requests for separate checks and menu substitutions.
  • Discussed dining menu information to aid in decision process for senior residents.
  • Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
  • Refilled drinks and checked with diners to meet specific needs.
  • Monitored dining rooms for safety and customer needs.
  • Suggested additional items to customers to increase restaurant sales.
  • Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
  • Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
  • Observed eating patterns of residents to record proper nutrition during meal times.
Retail Sales Associate, 02/2020 - 05/2021
Levi Strauss & Co. Glendale, AZ,
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Adhered to company initiatives and achieved established goals.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Responded to customer questions about products and services.
  • Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
  • Greeted and assisted customers in locating items and completing purchases.
Barista, 01/2019 - 02/2020
Elmhurst Memorial Healthcare Bolingbrook, IL,
  • Operated cash register, collected payments, and provided accurate change.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained calm demeanor during high-volume periods and special events.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Memorized official and off-menu coffee and tea preparations.
  • Described menu items to customers and suggested products based on stated preferences.
  • Received and accurately processed customer payments.
  • Supported highest standards of conduct and service to support company reputation.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
Education and Training
High School Diploma: , Expected in 06/2021
-
Colonel Richardson High School - Federalsburg, MD
GPA:
Status -

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Resume Overview

School Attended

  • Colonel Richardson High School

Job Titles Held:

  • Server
  • Server
  • Retail Sales Associate
  • Barista

Degrees

  • High School Diploma

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