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senior industry solution architect resume example with 17+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Executive Profile
Leadership experience: Managed a team of UNIX engineers, created a new Incident Management Team for UNIX (2 years). *Sales Solution Architect, designed, costing and presented solutions for Outsource Company (5 years). *UNIX Administrator Knowledge of HPUX and Linux (10 years). *Project management activities such as: coordinate activities of a project team and monitor project schedules and cost. Develop, publish, and maintain project documentation.
Skill Highlights
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Education
Parkland College Champaign, IL Expected in December 1996 Associate : Applied Science - GPA : Applied Science Business Data Processing: Micro Computer Specialist
Core Accomplishments
Professional Experience
International Paper Company - Senior Industry Solution Architect
Bedford Park, IL, 12/2010 -
  • Provide open systems infrastructure solution design for clients with technologies consisting of Windows, Linux and UNIX physical and virtual servers, multi-tiered SAN, enterprise backup, Oracle and SQL databases, and other related technologies.
  • Determine all aspects of solution costs, from acquisition through daily support.
  • Build a strategic direction for client's IT environment by learning their business needs and applying technology advancements.
  • Design solutions for clients Disaster Recovery and Business Continuity.
  • Consults, advises, and educates management, affected teams, and clients through communications at the appropriate technical granularity.
  • Ensures solution design fulfills functional and technical requirements and can consistently meet progress against service level agreements (SLAs).
  • RFP response experience including design solution, costing, RFP response write up and presentation to prospect on solution.
International Paper Company - Manager
Bell, CA, 04/2010 - 12/2010
  • Built and managed a new team of five UNIX administrators with different technical backgrounds, expertise and geographical locations around the globe.
  • Communicated outages to leadership and the Project UNIX Teams, created documentation to help support the UNIX environments and clients, communicated effectively with team and customers, looked for production improvement and automation of processes.
  • Responsible for thought leadership, strategic planning, responded to high severity tickets and meet strict SLRs requirements with financial penalties.
  • Provided day-to-day leadership.
  • Communicated effectively with team and customers.
  • Led the team in evaluating its performance.
  • Scheduled and facilitated team meetings.
  • Served as the spokesperson of the team.
  • Led the team in exploring process improvements.
  • Fostered the growth and development of team members.
  • Provided input on hiring, compensation, and reviews.
Aerovironment - Manager
Minneapolis, MN, 08/2008 - 04/2010
  • Managed a team of six UNIX/LINUX administrators with different levels of expertise.
  • Responsible for thought leadership, strategic planning, responded to high severity tickets and met strict SLAs requirements with financial penalties.
  • Project Management responsibilities: designed project plans, scheduling, prioritization, resource allocation, status meetings and status reports.
  • Set team initiatives and priorities.
  • Provided day-to-day leadership.
  • Communicated effectively with team and customers.
  • Led the team in evaluating its performance.
  • Scheduled and facilitated team meetings.
  • Led the team in exploring process improvements.
  • Fostered the growth and development of team members.
  • Provided input on hiring, compensation, and reviews.
Saddle Creek Logistics - Sr. Unix Admin
Bardstown, KY, 10/2005 - 08/2008
  • Project lead on project design and implementation of Linux installs.
  • Responsible for designing project plans, status meetings and status reports.
  • Wrote the installation guide for Linux and setup the standards for a Linux server.
  • Installed, configured and supported Red Hat Linux on thirty-five servers.
  • Led the disaster recovery test at a Sun Guard facility.
  • Supported over one hundred servers running HPUX 11.11.
  • Supported five Service Guard environments.
  • Managerial activities have included the following: Team lead/manager replacement.
  • Provided status reports on the projects.
  • Participated in interviewing for new administrators Designed project plans and led teams to meet the project deadlines Lead on UNIX/Linux activities and design the team to accomplish the projects.
Harris County - System Engineering
Galena Park, TX, 01/2000 - 10/2005
  • Designed, developed, tested, debugged, and implemented more complex operating components, software tools, and utilities to the benefit of user's and company's budget and future.
  • Coordinated actions with users to determine requirements for product development and implementations.
  • Reviewed systems under development and related documentation.
  • Planned for and made more complex modifications to existing software to fit specialized needs and configurations, and maintained program libraries and technical documentation.
  • Coordinated activities of the project team and assisted in monitoring project schedules and costs.
  • Worked with vendors to bring in new technology to different business units.
  • Supported servers running HPUX 11.x.
  • Led team to brining Linux to a critical business group.
  • Designed and supported multiple ServiceGuard environments.
  • Led efforts to upgrade HPUX from 10.20 to 11.11.
  • Led efforts to move applications to Business Resumption site.
Paypal - Technical Services Analyst
Louisiana, MO, 02/1998 - 12/1999
  • Unix systems administrator.
  • Responsible for operating system software, application support and hardware support for the client-server Unix systems running HP-UX 10.20 and HP-UX 11.0.
  • Supported the inter-server TCP/IP network, including configured network interfaces, troubleshooting and performance monitoring.
  • Monitored and managed the disk farm, including creating new file systems for applications and users, and monitored disk usage for capacity planning purposes.
  • Installed and implemented HP OpenView/ITO 4.0, Maestro5.1.
  • Supported and upgraded OmniBack from 2.55 to 3.0.
  • Supported servers running Oracle databases and SAP.
  • Experienced supporting servers from G class to T class attached to EMC Symmetrics.
  • Experienced in data migration, disaster recoveries, backups, and restores.
Bell Sports, Inc - Computer Operator
City, STATE, 09/1995 - 01/1998
  • Operated Hewlett Packard 3000 and 9000 in a manufacturing environment.
  • Used UNIX and MPE/IX operating systems with LAN and WAN.
  • Ran job streams, updated databases, backups, distribution.
  • Supported End User for mainframe, PC and Network applications trouble shooting and problem solving.
  • Used Trend, Glance, Progress 4GL RMDBMS, MPEX, MM3000, HP Open View, Reflections 1 & 2, Microsoft Office, Rumba Office, MS Mail.
  • Processed EDI on DOS PC using STX12 via Ordernet.
  • Supported two network servers.
  • Used Novell 3.12, add and delete users, maintain backups and restore files.
  • Setup a new server on the network, upgrade hardware and software on servers.
  • Setup, troubleshoot, upgrade and maintain eighty-five PC's.
  • Support the phone system.
  • Managed second shift operator.
B, Bell Sports, Inc - Warehouse Specialist
City, STATE, 12/1992 - 08/1995
  • Responsible for picking merchandise and packing merchandise for same day shipment, staged orders for shipment, placed and replaced inventory into stock, loaded shipment onto trucks, and ran parcel management.
  • Experienced in assisting line leads for 14 months, helped with daily and end of year inventory, and worked on repack line.
Skills
automation, backup, budget, capacity planning, client-server, hardware, costing, client, clients, Data Processing, data migration, databases, designing, direction, Disaster Recovery, documentation, DOS, EDI, financial, functional, hardware support, Hewlett Packard, HP, hiring, HP-UX, HPUX, HP OpenView, Open View, inventory, LAN, leadership, Team lead, LINUX, Maestro5.1, mainframe, Managerial, meetings, MS Mail, Microsoft Office, Office, Windows, MPE, enterprise, network servers, Network, Novell 3.12, operating systems, operating system, Oracle, Oracle and SQL, PC's, phone system, problem solving, processes, product development, progress, Progress 4GL, project design, Project lead, Project Management, project plans, Red Hat Linux, RFP, Rumba, SAN, SAP, scheduling, servers, service level agreements, strategic, strategic planning, Sun, TCP/IP, technical documentation, Trend, troubleshoot, trouble shooting, troubleshooting, UNIX, upgrade, utilities, WAN

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Resume Overview

School Attended

  • Parkland College

Job Titles Held:

  • Senior Industry Solution Architect
  • Manager
  • Manager
  • Sr. Unix Admin
  • System Engineering
  • Technical Services Analyst
  • Computer Operator
  • Warehouse Specialist

Degrees

  • Associate

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