self employed resume example with 20+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
Customer Service at different levels offering four years or progressive experience in a very high producing and constantly growing company. Looking forward to learning so much more and growing to help be a better and more efficient company. Excellent communicator and project manager with strengths in daily operations management, workflow improvements and customer service. Intrigued with the infrastructure of our system and what it takes in operations to help it run smoothly and to work within and learn more about company.
Skills
Excellent communication skills
Articulate and well-spoken
Customer service-oriented
Works well under pressure
Filing and data archiving
Budget
Creating and designing monthly newsletter for our department
Work History
Self Employed, 07/1992 to 01/2008 Sunrise Senior Living – Lawrenceville, GA,
Strong Communication Skills
Accurate Cash Handling
Customer Satisfaction
Receptionist/Front Desk, 07/2001 to 01/2002 Control4 Corporation – Simi Valley, CA,
Helped manage my husbands office. While helping in the office took the office to electronic medical billing as well as working with word and excel doing bills and payroll
Data Entry
Client Relations Specialist
Meticulous Attention To Detail
Handled Negative Customer Feedback
Empathetic Client Relationships
Owner / Operator, 01/2009 to Current Gorgeous Salon – City, STATE,
I am a licensed Cosmetologist and own my own salon managing in the beginning up to 9 employees at one time.
All payroll, as well as business needs, ordering for entire salon at the same time running a successful business and being a hairdresser.
in April of 2013 downsized and relocated. Now only rent spaces and still own and operate Salon, but only my personal business.
Customer Service Representative, 03/2013 to 04/2016 Florida Keys Aqueduct Authority – City, STATE,
working on excel, cogsdale, mobile work force and spreadsheets as well as what ever was asked of me.
Always wanting to learn more
Notary
Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Executive Assistant of Customer Service, 04/2016 to Current Florida Keys Aqueduct Authority – City, STATE,
Ordered and distributed office supplies while adhering to a fixed office budget.
Managed office supplies, vendors, organization and upkeep.
Obtained my Certificate of Grant Writing for Government Grants Online Course. (Completed 1/27/17)
Department managers and supervisors returned budget spreadsheets and I helped put together master and submitted to customer service manager.
Education
High School Diploma: , Expected in 1992 to Key West High School - Key West , GPA: Status -
Recipient of FKCC Scholarship
one year of college at Florida Keys Community College
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