LiveCareer-Resume

self employed resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
Customer Service at different levels offering  four  years or progressive experience in a very high producing and constantly growing company. Looking forward to learning so much more and growing to help be a better and more efficient company. Excellent communicator and project manager with strengths in daily operations management, workflow improvements and customer service. Intrigued with the infrastructure of our system and what it takes in operations to help it run smoothly and to work within  and learn more  about company.
Skills
  • Excellent communication skills
  • Articulate and well-spoken
  • Customer service-oriented
  • Works well under pressure
  • Filing and data archiving
  • Budget 
  • Creating and designing monthly newsletter for our department
Education
Key West High School Key West , Expected in 1992 High School Diploma : GPA : Status
  • Recipient of FKCC Scholarship
  • one year of college at Florida  Keys Community College 
Work History
Sunrise Senior LivingSelf Employed
Lawrenceville, GA, 07/199201/2008
  • Strong Communication Skills
  • Accurate Cash Handling
  • Customer Satisfaction
Control4 CorporationReceptionist/Front Desk
Simi Valley, CA, 07/200101/2002
    Helped manage my husbands office. While helping in the office took the office to electronic medical billing as well as working with word and excel doing bills and payroll
  • Data Entry
  • Client Relations Specialist
  • Meticulous Attention To Detail
  • Handled Negative Customer Feedback
  • Empathetic Client Relationships
Gorgeous SalonOwner / Operator
City, STATE, 01/2009Current

I am a licensed Cosmetologist and own my own salon managing in the beginning up to 9 employees at one time.  

All payroll, as well as business needs, ordering for entire salon at the same time running a successful business and being a hairdresser.

in April of 2013 downsized and relocated.   Now only rent spaces and still own and operate Salon, but only my personal business. 

Florida Keys Aqueduct AuthorityCustomer Service Representative
City, STATE, 03/201304/2016
  • working  on excel, cogsdale,  mobile work force and spreadsheets as well as what ever was asked of me. 
  • Always wanting to learn more
  • Notary 
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Florida Keys Aqueduct AuthorityExecutive Assistant of Customer Service
City, STATE, 04/2016Current
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Managed office supplies, vendors, organization and upkeep.
  • Obtained my Certificate of Grant Writing for Government Grants Online Course. (Completed 1/27/17)
  • Department managers and supervisors returned budget spreadsheets and I helped put together master and submitted to customer service manager. 
Additional Information

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Resume Overview

School Attended

  • Key West High School

Job Titles Held:

  • Self Employed
  • Receptionist/Front Desk
  • Owner / Operator
  • Customer Service Representative
  • Executive Assistant of Customer Service

Degrees

  • High School Diploma

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