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self employed resume example with 20+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Customer Service at different levels offering  four  years or progressive experience in a very high producing and constantly growing company. Looking forward to learning so much more and growing to help be a better and more efficient company. Excellent communicator and project manager with strengths in daily operations management, workflow improvements and customer service. Intrigued with the infrastructure of our system and what it takes in operations to help it run smoothly and to work within  and learn more  about company.
Skills
  • Excellent communication skills
  • Articulate and well-spoken
  • Customer service-oriented
  • Works well under pressure
  • Filing and data archiving
  • Budget 
  • Creating and designing monthly newsletter for our department
Work History
07/1992 to 01/2008
Self Employed Sunrise Senior Living Lawrenceville, GA,
  • Strong Communication Skills
  • Accurate Cash Handling
  • Customer Satisfaction
07/2001 to 01/2002
Receptionist/Front Desk Control4 Corporation Simi Valley, CA,
    Helped manage my husbands office. While helping in the office took the office to electronic medical billing as well as working with word and excel doing bills and payroll
  • Data Entry
  • Client Relations Specialist
  • Meticulous Attention To Detail
  • Handled Negative Customer Feedback
  • Empathetic Client Relationships
01/2009 to Current
Owner / Operator Gorgeous Salon City, STATE,

I am a licensed Cosmetologist and own my own salon managing in the beginning up to 9 employees at one time.  

All payroll, as well as business needs, ordering for entire salon at the same time running a successful business and being a hairdresser.

in April of 2013 downsized and relocated.   Now only rent spaces and still own and operate Salon, but only my personal business. 

03/2013 to 04/2016
Customer Service Representative Florida Keys Aqueduct Authority City, STATE,
  • working  on excel, cogsdale,  mobile work force and spreadsheets as well as what ever was asked of me. 
  • Always wanting to learn more
  • Notary 
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
04/2016 to Current
Executive Assistant of Customer Service Florida Keys Aqueduct Authority City, STATE,
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Managed office supplies, vendors, organization and upkeep.
  • Obtained my Certificate of Grant Writing for Government Grants Online Course. (Completed 1/27/17)
  • Department managers and supervisors returned budget spreadsheets and I helped put together master and submitted to customer service manager. 
Education
Expected in 1992 to to
High School Diploma:
Key West High School - Key West ,
GPA:
Status -
  • Recipient of FKCC Scholarship
  • one year of college at Florida  Keys Community College 
Additional Information

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Resume Overview

School Attended

  • Key West High School

Job Titles Held:

  • Self Employed
  • Receptionist/Front Desk
  • Owner / Operator
  • Customer Service Representative
  • Executive Assistant of Customer Service

Degrees

  • High School Diploma

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