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self employed resume example with 13+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Motivated Cocktail Waitress with experience successfully serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader with clear, comprehensive and directive supervision. Ambitious Certified Nursing Assistant with extensive experience in patient care and hospital administrative functions. Strong patient care skills combined with excellent patient evaluation and advocacy. Proven history of cultivating strong patient rapport to provide exceptional care and patient education. Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education.

Skills
  • Management
  • Excellent Customer Service Skills
  • Active listener
  • Hospitality Service Expertise
  • Dementia and Alzheimer's knowledge
  • Compassionate caregiver
  • Compassionate
  • Pays close attention
Work History
02/2008 to Current
Self Employed Fallon Community Health Plan Worcester, MA,

I have

  • Resolved customer concerns with positive approach and constructive strategies.
  • Prepped and cooked for my employers
  • Cleaned bathroom sinks bathtubs toilets
  • Swept and mopped
  • Used vacuum and floor shampooers
  • Have done grocery shopping or any other shopping that needed to be done
04/2018 to 11/2019
Certified Nursing Assistant Ocean Place Long Branch, NJ,
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Cared for residents in assisted living facility and delivered high-quality support to meet all needs.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
  • Oversaw and maintained patients' rooms, group living areas and nurse stations.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
  • Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
  • Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
04/2018 to 04/2018
Certified Nursing Assistant Student Millers Mary Manor City, STATE,
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Collaborated and shadowed multidisciplinary team members to plan, manage and assess treatments in care units.
11/2016 to 04/2018
Server Applebee's Grill + Bar City, STATE,
  • Greeted new customers, discussed specials and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and Claire repeat business.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Stayed up-to-date on menu changes to help customers make food choices.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
  • Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Increased sales significantly by upselling higher-end products to customers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Cultivated warm relationships with regular customers.
Education
Expected in
Associate of Arts: Criminal Justice
Ivy Tech Community College of Indiana - Indianapolis, IN
GPA:

Did not complete trying to return to college

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Resume Overview

School Attended

  • Ivy Tech Community College of Indiana

Job Titles Held:

  • Self Employed
  • Certified Nursing Assistant
  • Certified Nursing Assistant Student
  • Server

Degrees

  • Associate of Arts

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