Highly motivated and well-organized multitasker able to handle competing demands by prioritizing tasks and critically approaching every need. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
Skills
Outstanding Customer Service
Strong work ethic and attention to detail
Able to work both independently and as a team player
Excellent verbal and written communication
Ability to quickly implement and adapt to new processes and procedures
Experience
11/2019 to Current
Self-EmployedGiant Eagle, Inc. – Mars, PA,
Conducted research using various media sources to obtain relevant data for building a business model.
Entered invoice data into company database and updated details, including customer contacts and service dates to keep data up to date.
Coordinated project plans by managing physical and digital files, monitoring sales spreadsheets and updating reports.
Developed administrative processes to achieve organizational objectives and improve office efficiency.
10/2019 to 09/2020
Assistant Store ManagerNorth Country Academy – Skokie, IL,
Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
Closely monitored customer behavior and purchasing preferences, offering constructive guidance to bolster sales.
Oversaw aspects of maintenance, inventory and daily activity management to provide optimized retail environment.
Fielded customer complaints, resolved disputes and answered questions to promote a high level of customer satisfaction.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Maintained retail store presentation by overseeing merchandise replenishment and facing for a positive shopping experience.
Collaborated with department heads to identify opportunity, develop timely solutions and create action plans.
Coached and trained both existing and new-hire store associates through formal and informal interactions.
In addition to the responsibilities and skills listed above, I was an essential worker throughout the first half of the 2020 COVID-19 pandemic. This included quickly implementing all mandates made by government agencies and corporate leadership, and replenishing high demand products as inventory allowed in a timely manner.
08/2017 to 01/2020
Childcare Lead TeacherFirst Christian Church Of Blue Springs – City, STATE,
Created, implemented and trained staff on process and procedures in providing quality childcare.
Organized, planned and implemented age-appropriate lessons involving reading, crafts, music and movement.
Provided a nurturing, safe and clean environment for children ranging in age from Infant to 4 years.
Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
Discussed new developments, misbehavior and concerns with parents or guardians.
Assisted children in development of social, communication and problem-solving skills.
Education and Training
Expected in to to
Bachelor of Arts: Grace Based Counseling Global Grace Seminary - Online, GPA: Status -
Expected in to to
: Early Childhood Education University Of Central Missouri - Warrensburg, MO GPA: Status -
Expected in to to
: Early Childhood Education Missouri Western State University - Saint Joseph, MO GPA: Status -
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