scheduling analysts resume example with 20+ years of experience
Coordinated special assignments consistently praised by management for strong organizational, project management and deadline tracking skills. Motivated and capable professional with over 15 years of comprehensive experience in Maintenance scheduling, planning and business processes. Successful at interfacing well with general stakeholders, applicants and other Management officials. Moral a professional enthusiastically seeking an employment position to leverage my area of expertise and proficiencies Bringing sound understanding of planning and scheduling market. Organized, communicative and reliable with willingness to travel. Specialties include managing people and optimal special project assignments. Hardworking and reliable with strong ability to get it done. Offering management and administrative skills. Highly organized, proactive and punctual with team-oriented mentality. Results-focused in management of people with strength in motivating people. Proactive leader with strengths in communication and collaboration. Proficient in leveraging knowledge to promote teamwork and the ability to command results. Adapt at managing concurrent objectives to promote efficiency and influence positive outcomes. Qualified Training Coordinator with twenty years of Scheduling experience. Enthusiastic about contributing to successful training programs. Knowledgeable about coordinating schedules and program implementation. Hardworking Training Coordinator well-versed in handling all support functions and managing communication between trainers and participants. Skilled in identifying areas of focus. Offering twenty years of related experience. Skilled Administrative professional specializing in supporting training activities. Sets up facility spaces, coordinates program materials and collects valuable feedback from participants. Proficient in Excel and Word. Supportive Scheduler with detailed knowledge of refining industry practices and skill to provide long-term success for Refining companies. Trained in Workforce Scheduling Application use and USW negotiation. Experienced in Scheduling with over twenty years of experience in Refining. Excellent reputation for resolving problems and improving customer satisfaction.
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- Consulted with department supervisors and Scheduling teams to evaluate needs and discuss corrective actions for individual concerns.
- Delivered production schedules to USW (United Steel Workers) employees.
- Team to provide established time frames weekly.
- Performed routine office tasks, including copying, answering telephones,.
- File management and data entry to keep operations at optimal levels and better serve internal and external customers.
- Attended weekly safety meetings and assisted fellow planning staff to maintain proper workflows.
- Resolved complaints and eliminated delays by collaborating with USW employees and Company updating strategies.
- Entered information into system (Workforce Scheduler) to update daily overtime goals.
- Process yearly vacation solicitation for equal distribution of vacation entitlement in a timely manner.
- Worked under pressure producing countless outcomes.
- Liaison between USW union and Management.
- Research first-stage grievances.
- Managed Overtime Lunch Fax Application for optimal usage.
- Maintain employee benefits and keep quotas on track.
- Performed interview for company with motivational outcome.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Gathered data about course success and participant experiences to help with future course planning.
- Provided recommendations for process improvements and discontinuation of ineffective or outdated methods.
- Planned and conducted ten staff trainings per year, with emphasis on learning and development areas.
- Trained and mentored new personnel hired to fulfill various roles.
- Monitored day-to-day activities of Scheduling department, noting areas needing improvement and implementing plans for rectification.
- Liaised between Supervisors and USW workers, facilitating smooth communication and successfully achieving results.
- Proofed and typed documents to keep all correspondence free of grammar errors.
- Tracked usage of office supplies and placed orders to maintain inventory levels.
- Documented office procedures and processes into manuals for use by all USW Operations personnel.
- Identified issues before they escalated and implemented solutions for effective resolution.
- Coordinated office activities to streamline operations and promote compliance with organizational policies.
- Responded promptly to customer questions via email, reducing phone inquiries by approximately 90%.
- Supported office needs, including taking messages, scanning documents and routing business correspondence.
- Created, updated and maintained detailed documents and spreadsheets by creating professional charts, tables and filters.
- Prepared reports compiled from scratched and create into a professional usage.
- Assisted on special projects, such as organizing and maintain TAR library diagram and miscellaneous materials associate with each turnaround assignments, by time-table.
- Retrieved all absences of Maintenance employees and transferred data into system.
- Performed overtime callout's and canvass USW employees.
- Provided ease of access and navigation for important data by compiling, organizing and uploading organizational documents to Excel database.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Received and routed incoming calls and correspondence to promote timely communication.
- Maintained office safety by screening visitors, updating logs and issuing temporary passes.
- Drafted and corrected professional business letters, internal memoranda, and less formal email communications.
- Assisted production and distribution of memos, newsletters, email updates, and other forms of communication.
- Verified the operation of office equipment by completing preventive maintenance requirements and calling for repairs.
- Opened, sorted and responded to routine correspondence on behalf of business leaders to facilitate communication and streamline processes.
- Created and updated Excel spreadsheets to track all forms incoming.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Maintained organized filing system of paper and electronic documents.
- Composed, proofread and distributed clean and professional business correspondence and internal team communications.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Completed accurate daily report documents, memos and invoices.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Composed internal and external correspondence for senior management and reviewed all documentation to eliminate errors.
- Offered office-wide software support and training, troubleshooting issues and optimizing usage.
- Established and enforced clear goals to keep employees working collaboratively.
- Complied with company policies, objectives and communication goals.
- Realigned workflows with changing business demands by evaluating processes and employee strengths.
- Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
- Conducted employee evaluations and reviews.
- Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
- Inspected incoming supplies to conform with materials specifications and quality standards.
- Interviewed incoming applicants and evaluated staff performance.
- Created training manual for all employees to use as reference guide.
- Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
- Coached and mentored work study staff members through constructive feedback to develop long-term career goals, provided ongoing training to address staff needs.
- Supported the College professors, leadership team, and departments producing various reports and data.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Directed staff and managed annual capital budget.
- Set overall vision and provided team leadership.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Analyzed equipment breakdowns using various troubleshooting methods.
- Worked with management team to implement proper division of responsibilities.
- Introduced team contests and goals to enhance productivity and improve employee morale.
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Resume Overview
School Attended
- Calumet College of St. Joseph
- Calumet College of St. Joseph
- Calumet College of St. Joseph
- Keller Graduate School of Management
Job Titles Held:
- Scheduling Analysts
- Maintenance Clerk
- Secretary
- Supervisor
Degrees
- Bachelor of Science
- Associate of Science
- Certificate
- MBA
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