Regulatory Compliance Manager Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Compliance Manager focused on minimizing company liability by keeping all records, processes and training in full compliance with established standards and legal requirements. Quality-driven and hardworking with proven skills in spotting issues, developing resolutions and implementing corrective actions.

  • Analytical
  • Dependable
  • Proficient in Microsoft Word and Excel
  • Audit Support
  • Organized
  • Self-motivated
  • Leadership
  • Team building
Work History
Regulatory Compliance Manager, 11/2016 to Current
Microsoft CorporationLos Angeles, CA,

Accountable and responsible for enforcement actions of all commercial weighing devices in Commonwealth of Virginia to ensure compliance through applicable statues and regulations of Office of Weights and Measures. Oversee Consumer Complaint Management System and Commission Merchants program. Consults with service agencies and service technicians and retailers, advising leaders of regulatory risk in business process and provide recommendations for improvement. Primary point of contact for all consumer issues. Accomplishments:

  • Successfully improved commercial device inspections by more than 5% every year
  • Effectively Improved the practice of notifying all public entities of violations found while advising corrective actions to compliance issues.
  • Implemented a system to monitor all consumer complaints monthly, ensuring they are assigned and completed by safety inspectors
  • Successfully completed the National Certified Investigator & Inspector Training (NCIT) Council on Licensure, Enforcement and Regulation (CLEAR)
Legal Administrator, 01/2014 to 11/2016
Burr & Forman LlpTampa, FL,

Served as primary legal contact for the Office of Public Defender at Richmond Juvenile Domestic Relations Courts. Assisted litigation attorneys with research, depositions, trail preparation, discovery and document drafts for court submittal. Achievements:

  • Successfully demonstrated knowledge and interpretation of statutes and court procedures
  • Effectively maintained efficient filing system and coordinated with attorneys to ensure accuracy
  • Effectively updated excel spread sheets for expert witnesses, closing files and offsite storage files
  • Participated in professional development initiatives for consistent improvement and up-to-date knowledge of emerging trends and best practices
Quality Assurance (QA Compliance Auditor) Supervisor, 10/2008 to 04/2011
Carmax, Inc.Tolleson, AZ,

Ascertained compliance of 25 employees, including fuel truck drivers, laboratory personnel, and central dispatchers, to US Navy regulations and OSHA. Performed all internal audits to include equipment maintenance & calibrations, lab analysis, tank and meter documentation, truck scales, disposition of waste fuel documentation, safety documentation, and training of personnel. Coordinated and conducted frequent trainings in accordance to OSHA on applicable QA standards policies in handling storage and dispensing of aviation fuels. Consulted with fuel refineries to ensure uninterrupted supply chain and to ensure compliance throughout the product life cycle. Achievements:

  • Contributed significantly to the highly successful NAS Oceana Air Shows, issuing over 35k gallons of JP-5 during more than 1,000 evolutions and 2,000 gallons of aircraft engine oil to military and civilian performing aircraft
  • Successfully recommended and implemented comprehensive policies that were comprehensive to incident reporting, roles and responsibilities, safety training, inventory control, routine inspections, and laboratory safety guidance
  • Effectively implemented, coordinated and conducted risk management training in accordance to OSHA on personal protective equipment (PPE) and Respirator Protection Program (RPP)
  • Granted the Naval Achievement Award and was selected Sailor of the month for my exceptional performance
Logistic Manager, 05/2003 to 10/2008
USS George Washington, United States Navy (USN)City, STATE,

Supervised a team of (7) Logistic Library Technicians. Provided integrated, turnkey support to more than 2,300 compartments, ensuring continuous supply of parts and materials, reduced inventory, cost savings, asset capabilities, and material sustainment for Naval wide deployment audits. Consulted with retailers and manufactures during the procurement process to achieve competitive prices for on-demand spare parts and materials. Achievements:

  • Successfully constructed an automotive index system suitable to locating, managing and updating all of our technical resources
  • Successfully helped performed all emergent repairs in San Diego Air Station after a fire broke out on the aft part of the ship bound for Yokosuka, Japan
  • Effectively Coordinated and conducted technical training and continued education to more than 150 work centers on the maintenance support center database and logistic library system
MBA: , Expected in
Virginia Commonwealth University - Richmond, VA
MPA: Public Administration And Procurement , Expected in 2017
Old Dominion University - Norfolk, VA
Bachelor of Science: Communications, Public Relations, Marketing, Expected in 2013
Old Dominion University - Norfolk, VA

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Resume Overview

School Attended
  • Virginia Commonwealth University
  • Old Dominion University
  • Old Dominion University
Job Titles Held:
  • Regulatory Compliance Manager
  • Legal Administrator
  • Quality Assurance (QA Compliance Auditor) Supervisor
  • Logistic Manager
  • MBA
  • MPA
  • Bachelor of Science

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