Real Estate Intern resume example with 2+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Summary
Aspiring real estate agent, investor and developer. Currently studying to obtain my real estate salesperson license, and interested in exploring residential and commerical real estate brokerage, but interested in learning about all asset classes.
Skills
Customer service
Organization
Greeting and seating
Strong leadership
Leadership skills
Social media networking
Time management
Public interaction
Interpersonal communications
Oral and written communication
Teamwork
Exceptional customer service
Punctual
Fast learner
Adaptable
Guest service and assistance
Knowledge of local attractions
Writing and verbal communication
Effective planning
Local points of interest
Listening skills
CRM software use
Clerical
Flexible
Analytical
Working collaboratively
Market and competitive analysis
Closing process coordination
Real estate industry knowledge
Contracts knowledge
Reliable and trustworthy
Experience
Real Estate Intern, 08/2020 - 07/2021 Standard Life Aberdeen – Paris, TX,
Motivated and encouraged team members to communicate more openly and constructively with each other.
Improved operations by working with team members and customers to find workable solutions.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Demonstrated leadership by making improvements to work processes and helping to train others.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Prioritized and organized tasks to efficiently accomplish service goals.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Identified and solved complex strategy problems that impact sales management and business direction.
Analyzed housing markets and identified potential buyers.
Addressed inquiries from clients and relationship management department team members.
Provided exemplary level of service to customers to extend relationships for future business opportunities.
Built strong relationships with clients to maintain loyalty and promote efficient operations.
Oversaw addressing of customer requests for friendly, knowledgeable service and support.
Guest Service Agent, 08/2019 - 07/2021 Ocean Place – Long Branch, NJ,
Greeted arriving guests to provide assistance and facilitate check-ins.
Provided guest assistance and information regarding local attractions and points of interest.
Shared key information regarding the hotel to guests, including details about the pool and restaurants.
Responded to guests, including email, telephone and in-person inquiries.
Answered guest inquiries regarding hotel offerings and services.
Handled guest requests for additional towels and linens by contacting the housekeeping department.
Personally addressed and welcomed guests to business, improving overall customer service and engagement.
Developed lasting relationships with guests that built loyalty and drove hotel revenue.
Established a knowledge of local restaurants, historic sites, nightlife and shows so that such information could be given to interested guests.
Maintained guest satisfaction and loyalty demonstrated through multiple online reviews.
Resolved guest challenges and complaints by applying resourceful and actionable solutions.
Provided concierge services for guests as needed.
Checked members and guests in promptly for appointments.
Corrected guest issues in a timely and professional manner with knowledgeable and friendly service.
Planned customized itineraries for guests, resulting in promotion of local tourism and entertainment industries.
Mentored new staff on correct procedures, compliance requirements and performance strategies.
Recommended local area establishments or services to suit guest interests and plans.
Worked with room service, housekeeping, maintenance and security to meet all guest needs.
Outside Service Attendant, 06/2018 - 08/2018 Clubcorp Club Operations, Inc. – Silver Lake, OH,
Answered customers' questions and addressed problems and complaints in person and via phone
Resolved all customer issues to maintain high standards of customer satisfaction
Responded to questions about local area and company services
Eliminated safety hazards, removed soiled items and collected trash from customer areas
Maintained cleanliness, neatness and organization of all areas
Provided outstanding customer service to new and long-standing customers by attending closely to concerns and developing solutions
Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
Delivered an exceptional level of service to each customer by listening to concerns and answering questions
Education and Training
High School Diploma: , Expected in 2019 - Monterey High School - Monterey, CA GPA:
Associate of Arts: Political Science, Expected in 05/2021 - Monterey Peninsula College - Monterey, CA GPA:
Bachelor of Arts: Political Science, Expected in 05/2023 - University of California, Berkeley - Berkeley, CA GPA:
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