Organizational Development Specialist resume example

Matching client needs to effective learning solutions that increase user engagement, usage, return on investment, and drive revenue; while staying connected to my Human Resource foundation through supplemental activity.

• Skilled in the delivery of technical, systems, and professional skills training. Utilized the ADDIE model and job analysis to design and deliver sessions to approximately 800 attendees/year.
• Applied adult learning theory and accelerated learning techniques, coupled with multiple modality learning experiences that resulted in increases of up to 20% in users and usage.
• Design interactive presentation, practical, virtual, and 1:1 sessions that engage the audience, and promote learning and retention. Varied audience sizes from one to hundreds.
• Consistent high evaluation ratings based on the Kirkpatrick Evaluation model.
• Rated 'Top Performer' & 'Consistently Exceeds Expectations' for exceeding performance objectives, increasing process efficiency, and designing a dashboard of key performance indicators for the team.
• Delivery of new hire orientation, presentation skills, unconscious bias and other professional skills training as needed.

Increase organizational effectiveness and drive corporate learning agenda through the use of project management, organizational skills, employee engagement, change management, and application of adult learning theories.

• Developed, designed, and implemented a company-wide onboarding program across 3 locations. Resulting in 15% increase in employee engagement and reduction in turnover.
• Facilitated bi-weekly onboarding experience.
• Managed the collaborative course design and development of the Manager Essentials Program.
• Managed the performance management process through coaching, employee communications, and the administration of the performance management system (SuccessFactors).
• Attention to detail, clear communications, and problem-solving skills resulted in a 17% increase in cycle completion amongst field and corporate employees.
• Managed external L&OD vendor relationships, analyzed and reported training metrics for presentation to HR Leadership, and drafted annual L&OD budget proposal.

• Driving organizational change through process improvement, training, and HR Business Partner support.
• Project Management.
• Led 2-year HR SAP implementation project to analyze and develop more standardized and efficient HR processes.
• Partnered with subject matter experts from the business to redefine/map the processes, and partnered with the Technology Teams to test and ensure the system met the needs of the business.
• Developed and executed the ongoing strategy, vision, rollout, and delivery of the training efforts - which included communications and change management.
• Instructional Design.
• Designed and delivered classroom training, e-Learning modules, and job aids to support knowledge transfer, application, and adoption of new HR processes.
• HR Business Partner.
• Provided HR Business Partner support to chemical plant and technology group employees through: coaching managers through the recruiting process, performance management, and annual salary administration.