Networking Technician resume example with 4+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.
Skills
Programming
Hardware and software installation
Technical Analysis
Virtualization
Software Development
Multitasking abilities
Computer skills
Critical thinking
Network support
Maintenance & Repair
Network Troubleshooting
Network configuration
Networking Hardware Installation
Work History
10/2020 to CurrentNetworking TechnicianPersevus Veteran Careers | Omaha, NE,
Installed equipment for data communications networks including cabling, wireless routers.
Managed security operations for 10+ computers in network, related systems and maintenance protocols.
Diagnosed and executed resolution for all network and server issues.
Established, repaired and optimized networks by installing wiring, cabling and devices.
Investigated and corrected problems with printers, copiers and other peripheral devices.
Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
Designed and evaluated WAN and LAN connectivity technologies.
Set up hardware and software in optimal configurations to meet network performance requirements.
Managed system-wide operating system and software deployments, as well as related software upgrade problems.
Monitored network hardware operations to evaluate proper configuration.
Used coordination and planning skills to achieve results according to schedule.
Served customers in friendly, efficient manner following outlined steps of service.
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
10/2019 to CurrentFrontdesk ManagerPrecious Hospitality LLC | City, STATE,
Updated customer accounts with add-on room charges, including minibar use and room service bills.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Informed guests of hotel security features and offered details regarding fire and emergency procedures.
Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Kept accounts in balance and ran daily reports to verify totals.
Welcomed each new arrival pleasantly and confirmed reservations and identification.
06/2016 to 10/2019General Manager of OperationsNarmada Investment Llc | City, STATE,
Planned coverage needs and organized services to support incoming special events.
Resolved guest complaints by addressing issues with rooms promptly.
Performed concierge services for guests as needed.
Coordinated with room service, housekeeping, maintenance and security to meet all guest needs.
Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
Provided responses to guest reviews on TripAdvisor, Booking.com and other websites within 48 hours.
Held quarterly office meetings with staff to answer questions, resolve issues and keep employees informed of changes.
Provided guests with above-and-beyond service, including making outside venue reservations and setting up tours.
Created lasting relationships with guests that built loyalty and drove hotel revenue.
Maintained financial accuracy by collecting deposits, fees and payments.
Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Provided hotel guests with information regarding property including casino, gift shop, restaurants and fitness center.
Performed daily inventory for keys and linens and detailed all information in audit reports.
Trained new staff on correct procedures, compliance requirements and performance strategies.
Balanced hotel accounts at end of day.
Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
Responded to telephone, email, and in-person inquiries regarding reservations, hotel information and guest concerns.
Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Handled tasks and responsibilities for front office employees during periods of understaffing.
Oversaw all front desk operations with eye for hotel reputation, staff productivity and operational efficiency.
Managed all front desk tasks, including maintenance of client records and lab data.
Education
Expected in 04/2008High School Diploma | Himat Highschool , Himatnagar, INDIA, GPA:
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