mainframe programmer resume example with 13+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • :
Professional Summary
  • Total 15 years of I.T. experience on IBM Mainframe technology with extensive proficiency in COBOL, JCL, DB2, CICS, VSAM, CLIST, SAS, Eazytrieve, CICS, CA Scheduler, SPUFI, MQSeries, ENDEVOR, PANVALET, INFOMAN, CHANGEMAN, FILE-AID, IBM Debug tool, INTERTEST, SDFII, IBM Developer for Z systems (IDZ), MFTA.
  • Mainframe Lead Developer / Senior Analyst Programmer with 15 years of experience in System study, Requirements gathering, Analysis, Design, Development, Testing, Troubleshooting, Support and Implementation of full life cycle mainframe applications
  • Good experience in onsite offshore model and leading team. Well Acquainted with Software Development Cycle and its various Stages. Experienced in communication with client and business users for SDLC activities required for modules related to mainframe applications and in driving process improvement activities
  • Proven expertise in many facets of software development including Application Analysis, Design, Coding, Testing and Implementation. The areas worked include IBM mainframes using COBOL, JCL, DB2, SQL, CICS, VSAM.
  • Have strong foundation in Software Development Life Cycle (SDLC - Waterfall model), and also well trained in Agile methodologies.
  • Working experience in the Software tools and utilities like TSO, SPUFI, File-Aid, CHANGEMAN, Debug tool, VSAM.
  • Executed mainframe development for Banking & Financial Services, Life Insurance, Retail Industry and Health Care projects using mainframe tools and utilities.
  • Played different roles - Technical lead / Module Lead / Developer. Involved in Sizing and estimation of medium and large size projects and review of estimates
  • Have excellent team spirit, communication and interpersonal skills and with strong team leading capabilities. Flexible with work environment.
  • Strong logical and analytical skills leading to problem resolutions within timelines
  • Innovative, creative and able to adopt new technologies and systems.
  • Independent liaising with clients during requirement gathering & design

Primary Skills


Operating Systems


Development Tools


Debug Tools


Database Connectivity

MQ Series



Configuration Tools


Work History
Mainframe Programmer, 08/2020 to Current
Agreeya SolutionsNashua, NH,

·Responsible for SDLC life cycle like analysis, design, development, unit testing, integration & regression testing and implementation.

· Prepared Spike documents for the user stories and provided solutions to the offshore development team.

· Developed and communicated the progress of the tasks in the Project status update calls, and proactively suggested solutions for various technical issues. their sign-off.

· Developed and communicated the progress of the tasks in the DSU meetings, and proactively suggested solutions for various technical issues.

· Reviewed the code developed by the application team members and provided feedback and comments in case of any corrections or modification required.

· Co-ordinated with offshore and helped team members with best practices which thereby increased efficiency.

· Proactively communicated the technical issues faced by the team members at offshore to the Product Owner and Scrum Master and always kept them updated of the issues.

· Demoed the development work and the test results for the business line users in the Train Demo Meetings.

· Tracked and Monitored the progress made by the development team during development phase.

· Assumed ownership for end-to-end delivery of stories/projects from Initiation to Closure and ensured that the stories/projects have been delivered on-time.

· During QA phase, helped the test engineers to understand the process and created utility programs to help them identify test samples in the respective environment to ease their effort.

· Updated task board in V1, showing the progress of the stories on daily basis.

· Ensured that change requests have been created for the respective change in order to promote the deliverables through different staging environments.

· Created implementation plan and coordinated UAT, captured signoff on successful completion.

Technical Lead Analyst, 04/2009 to 07/2018
Jsl Technologies, Inc.Oxnard, CA,

· As a Technical lead Analyst was the SME for various mainframe applications such as CAPSIL, New Business, CLAIMS, Billing and Collection, Cheque Distribution System, TASM, REINSURANCE, HRMS and EPS.

· Provided solution architecture to major and critical projects such as DMS Decommission, Family Life, Canadian ADV, FEB, Replacement Factor Calculation, nbA Decommission, Elixir Decommission and Online Banking.

· Reverse engineered the DMS system and policy administration applications like CAPSIL, CFM and VANTAGE to migrate from legacy system to web-based technologies.

· Mentored and helped mainframe team members to resolve critical issues on daily basis.

· Handled break-fixes for production daily batch cycles and supported team members to resolve any critical issues with expert knowledge on the application.

· Conducted Monday Morning meeting with the members on weekly basis to discuss on the allocation and distribution of hours and work among the team members.

· Tracked and monitored the work assigned to junior members and provided help in case of critical issues.

· Responsible for review and sign-off of technical specification document, peer code review, promotion of code changes to model office for UAT and to production environment.

· Responsible for change management process in the team, which outlines system document changes review and sign-off.

· Assisted in the final implementation and Go-live planning activities for projects.

· Provided support to debug production and UAT issues.

Senior Programmer , 09/2007 to 02/2009
MastercardSan Francisco, CA,

· Worked as Programmer Analyst for COPS team.

· Responsible for SDLC life cycle like analysis, design, development, unit testing and integration testing and implementation.

· Prepared technical specification documents and flow chart diagrams for various projects and enhancements.

· Handled break-fix, enhancement, maintenance and user support requests.

· Handled production support and root cause fixed the critical daily batch cycle jobs.

· Migrated many of the CICS online screens from Model 2 to Model 4 and designed new CICS screens as per the business requirement.

· Interacted with business on regular basis to keep pace with them.

· Involved in quality activities like Six Sigma methodologies by applying DMAIC process and leaned many of the process, which gained business benefit and thereby certified as a Green Belt Professional.

Software Engineer, 12/2005 to 08/2007
Infinite Computer SolutionsCity, STATE,

· Worked as Software Engineer for IBM India - Blue Cross Blue Shield Project.

· Involved in analysis of Production issues reported by the customer that are critical, high and medium.

· Involved in analysis of PLASM and COBOL coding to provide solution to the customer.

· Involved in quality activities like preparing weekly reports for the resolution submitted.

· Reduced the helpdesk inventory count drastically from 100 plus to 20 plus, thereby appreciated by the business and achieved IBM BRAVO award in the year 2006.

· Set-up and executed jobs in CA7 for test runs in QA regions.

· Executed, Monitored and troubleshooted system test cycles on TSON.

· Maintenance of IMS Regions and responsible for ENDEVOR Move, Generate, Delete Requests.

· Processed miscellaneous test requests to support system testing in the COPE regions.

· Involved in quality activities like preparing PL to PM reports.

Associate of Science: Master of Computer Applications, Expected in 12/2003 to University of Madras - Chennai, TN, India,

Master of Computer Applications

Associate of Arts: Bachelor of Commerce , Expected in 04/2000 to University of Madras - Chennai, TN, India,
  • IBM BRAVO Award in 2006
  • CSR Award in 2012
  • Six Sigma GreenBelt Certified in 2008
  • LOMA 281 Certified in 2012

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • University of Madras
  • University of Madras

Job Titles Held:

  • Mainframe Programmer
  • Technical Lead Analyst
  • Senior Programmer
  • Software Engineer


  • Associate of Science
  • Associate of Arts

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: