mainframe programmer resume example

· As a Technical lead Analyst was the SME for various mainframe applications such as CAPSIL, New Business, CLAIMS, Billing and Collection, Cheque Distribution System, TASM, REINSURANCE, HRMS and EPS.

· Provided solution architecture to major and critical projects such as DMS Decommission, Family Life, Canadian ADV, FEB, Replacement Factor Calculation, nbA Decommission, Elixir Decommission and Online Banking.

· Reverse engineered the DMS system and policy administration applications like CAPSIL, CFM and VANTAGE to migrate from legacy system to web-based technologies.

· Mentored and helped mainframe team members to resolve critical issues on daily basis.

· Handled break-fixes for production daily batch cycles and supported team members to resolve any critical issues with expert knowledge on the application.

· Conducted Monday Morning meeting with the members on weekly basis to discuss on the allocation and distribution of hours and work among the team members.

· Tracked and monitored the work assigned to junior members and provided help in case of critical issues.

· Responsible for review and sign-off of technical specification document, peer code review, promotion of code changes to model office for UAT and to production environment.

· Responsible for change management process in the team, which outlines system document changes review and sign-off.

· Assisted in the final implementation and Go-live planning activities for projects.

· Provided support to debug production and UAT issues.

· Worked as Programmer Analyst for COPS team.

· Responsible for SDLC life cycle like analysis, design, development, unit testing and integration testing and implementation.

· Prepared technical specification documents and flow chart diagrams for various projects and enhancements.

· Handled break-fix, enhancement, maintenance and user support requests.

· Handled production support and root cause fixed the critical daily batch cycle jobs.

• Authored code fixes and enhancements for inclusion in future code releases and patches.

· Migrated many of the CICS online screens from Model 2 to Model 4 and designed new CICS screens as per the business requirement.

• Worked closely with clients to establish specifications and system designs.

· Interacted with business on regular basis to keep pace with them.

· Involved in quality activities like Six Sigma methodologies by applying DMAIC process and leaned many of the process, which gained business benefit and thereby certified as a Green Belt Professional.

· Worked as Software Engineer for IBM India - Blue Cross Blue Shield Project.

· Involved in analysis of Production issues reported by the customer that are critical, high and medium.

• Tested programs and databases to identify issues and make necessary modifications.

· Involved in analysis of PLASM and COBOL coding to provide solution to the customer.

· Involved in quality activities like preparing weekly reports for the resolution submitted.

· Reduced the helpdesk inventory count drastically from 100 plus to 20 plus, thereby appreciated by the business and achieved IBM BRAVO award in the year 2006.

· Set-up and executed jobs in CA7 for test runs in QA regions.

· Executed, Monitored and troubleshooted system test cycles on TSON.

· Maintenance of IMS Regions and responsible for ENDEVOR Move, Generate, Delete Requests.

· Processed miscellaneous test requests to support system testing in the COPE regions.

· Involved in quality activities like preparing PL to PM reports.