Lead Triage Nurse Resume Example
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LEAD TRIAGE NURSE
Summary
Resourceful and dedicated registered nurse with nine years of experience working to assess and address patient and organizational needs telephonically or in-person.
I pride myself on my ability to offer evidence-based, therapeutic care and communication with patients.
Whether it be an incoming triage telephone assessment Or an in-person visit, I
I am a deeply compassionate Registered Nurse with almost nine years of clinical experience accustomed to treating a diverse patient population and work diligently to ensure that patients are heard, supported and an active voice in their healthcare/goals.
Ability to ensure needs are met while managing dynamic conditions.
Offering excellent clinical triage skills,
whether it be telephonically or in-person, I haveobtained the knowledge and judgment required to ensure the safety of patients and facility.
This combined with my innate ability to provide a calming presence results in enhancing patients' communication.
Proven history of advocating for patient needs and fostering top-quality care, thereby managing emergent cases with grace and efficiency.
Well-rounded individual skillful in providing emotional support to patients and families, performing various diagnostic tests and administering medication.
Experienced nursing professional bringing demonstrated clinical expertise, triage skills and technical knowledge to the table and effectively meeting the goals of both patients healthcare and organization mission.
Skills
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Experience
Lead Triage Nurse
City , STATECareMount Medical/Jan 2021 to Current
City , STATECareMount Medical/Jan 2021 to Current
- Documented services discussed and provided details in electronic medical records.
- Answered incoming patient calls, gathering history and symptoms to determine scope of medical complaints from patients across the lifespan.
- Armed w/astute clinical telephonic triage assessment applied with motivational interviewing skills, I have been proven over and over again to create an environment of open communication whereby patients feel “safe” & “comfortable “ to share their feelings & thoughts-this has proven to have a positive outcome on the patients' experiences, and too, prompting motivation to engaging lifestyle modifications, (e.g.-dietary, physical activity, behaviors and other patient factors).
- Maintain strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Delivery of quality care to a plethora of patients across the spectrum: , (i.e.-teenagers, young adults, middle aged adults and geriatrics).
- Provide non-judgmental guidance, support, reassurance and education to patients newly diagnosed with disease states, (i.e.-Obesity, hypertension, diabetes, menopause/premature ovarian failure, etc...)
- Establish rapport quite easily w/patients while conducting telephonic triage resulting in multiple callbacks requesting to speak with me to keep me abreast of their progress.
- My astute clinical triage skills, coupled with my innate ability to personalize care, provide support & education during challenging and stressful situations result in the promotion of recovery and reducing compliance issues.
- Educated patients relative to health care urgency and community resources available to meet needs.
- Communicated triage information to primary care team to discuss disposition.
- Cultivated professional conduct operating under triage nursing care guidelines.
- Counseled patients and caregivers, providing emotional, psychological and spiritual support.
- Trained and mentored new RNs on best practices, organization policies and standards of care.
- Executed appropriate steps for patient treatment following careful review of physician medical regimen.
- Used facility EMR system to update patient records, transmit prescriptions and transfer files.
- Immunized patients against influenza and pneumonia to protect vulnerable populations from serious illnesses.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Conducted patient assessments and diagnostic tests to provide physician with important patient health information.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
- Treated patients using pharmacological and non-pharmacological treatment modalities to address various disorders, diseases and injuries.
- Answered patient questions and provided take-home materials for further information.
Lead Clinical Research Nurse
City , STATEBrightstar Healthcare/Jul 2020 to Current
City , STATEBrightstar Healthcare/Jul 2020 to Current
- Relayed information such as pharmaceutical study requirements, visit expectations and instructions from the clinical team, (i.e.-Pharmaceutical Companies, the Principal Investigator(s) & Study Coordinators), to study participants.
- Documented case report forms and collected data for study research logs.
- Coordinated care with pharma clinical lead and other clinical staff to ensure preparation for study drug administration/treatment, carry out interventions and enhance continuum of care to deliver comprehensive services.
- Cared for registered study participants diagnosed with COVID-19 and carried out procedures as per protocol.
- Conducted in-home physical subject assessments reviewing their COVID health status, adverse events/containment medications and updated the Principal Investigator/Research Study Team accordingly as per protocol.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Provided training, supervision and over site to new nurses working Covid-19 pharmaceutical clinical trials.
- Treated volunteer subjects by administering IV infusion with study drugs in their home & monitored them thereafter for physiological responses and potential adverse effects to study drug infusions.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
Oncofertility and LGBTQIA FAMILY Building Nurse
City , STATEReproductive Medicine Associates Of New York/Aug 2013 to Feb 2019
City , STATEReproductive Medicine Associates Of New York/Aug 2013 to Feb 2019
- Provided sexual health education for contraception, reproductive concerns and family planning.
- Reviewed lab work result and provided guidance, education & treatment about sexually transmitted diseases.
- Liaised between patients and doctors, completing comprehensive assessments and recording medical information to achieve recovery goals.
- Administered oral, intramuscular and IV medications to patients and monitored responses.
- Conducted patient education classes of >20 couples trying to conceive.
- Conducted medication injection classes for couples regarding IVF.
- Counseled and educated patients partners on diagnoses, chronic disease self-management, wound management and medications.
- Partnered with interdisciplinary healthcare teams to formulate individualized treatment plans to deliver high-quality patient care.
- Monitored and observed patients' to accurately records changes in condition and reaction to medications and treatment.
- Monitored and recorded patient condition, vital signs, recovery progress and medication side effects.
- Educated patients about reproductive health issues and dispensed contraceptives.
- Implemented and monitored care plans and evaluated, recorded and communicated individual patients' conditions.
- Kept abreast of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, imaging advances, government regulations, health insurance changes and financing options.
- Interfaced with patients to complete comprehensive assessments to determine needs, document medical information and communicate findings with healthcare team to ensure continuum of care.
- Participated in committees to optimize and standardize practices and procedures across all hospital nursing stations.
- Administered medications, IVs, and injections in accordance with treatment plan directions.
- Built trust and rapport with patients by listening to concerns, advocating for wellness and educating on acute and chronic health issues.
- Explained treatment plan care, physician-ordered tests and medications to patients and family members or caregivers.
- Monitored patient interactions to medications, therapies and changes in plans of care.
- Delivered compassionate care to increase comfort and psychological, social and spiritual well-being.
- Coached [Job titles] on identifying and determining patients' ability to [Action].
- Educated patients, caregivers and families on diagnoses, treatment options and disease prevention.
Education and Training
Bachelor of Science: NursingWilliam Paterson University Of New JerseyMay 2012City, State
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Resume Overview
School Attended
- William Paterson University Of New Jersey
Job Titles Held:
- Lead Triage Nurse
- Lead Clinical Research Nurse
- Oncofertility and LGBTQIA FAMILY Building Nurse
Degrees
- Bachelor of Science : Nursing
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