janitor resume example with 7+ years of experience
JessicaClaire
, San Francisco, CA609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Professional Summary
Experienced customer relations expert. Thorough training in conflict resolution and problem solving. Reliable, organized, friendly listener and exceptional team player.
Skills
Highly skilled and with a superb record of customer satisfaction and successful sales. Adept multitasker able to address multiple customer and company tasks with the highest degree of professionalism and accuracy. Flexible scheduling availability to include evenings weekends and some holidays.
Maintaining a positive and productive attitude to always achieve my goal in making the customer happy and satisfied.
*Good listening skills
*Good communications skills
*Multitask
*Good knowledge on electronics smart phones, etc.
Work History
Janitor, 10/2015 to 04/2017 Shipmonk – Fort Lauderdale, FL,
Applied correct chemical solutions and used proper equipment to avoid damage to floors and fixtures
Protected and maintained carpets with regular steam cleaning and shampooing
Maintained specialty spaces such as chemistry laboratories by cleaning with safe solvents
Completed [Timeframe] floor maintenance, including stripping, sealing and finishing of [Type] materials
Mowed, trimmed and maintained exterior building spaces on regular schedule
Mixed, used and properly stored hazardous chemical cleaners to reduce risk of injury or illness
Used approved cleaning products on various surfaces, including [Type] and [Type] to reduce bacterial growth and prevent spread of viruses
Performed maintenance and minor repairs on [Type] and [Type] equipment
Supervised supplies in inventory, including [Type] and [Type] products and submitted lists to [Job title] for items requiring immediate reorder
Stripped and refinished hard surface floors to maintain quality condition and appearance
Sanitized, cleaned and scrubbed restroom fixtures and surfaces in detail
Trained junior maintenance professionals on correct repair and cleaning procedures
Promoted building security by locking doors and checking electrical appliances for safety hazards
Worked on team of [Number] staff members to service [Number] [Type] rooms daily
Cleaned, vacuumed and dusted all areas of [Type] building to maintain organized, professional appearance for employees and clients
Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules
Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors
Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable
Cleaned restrooms, including urinals and toilets, sinks, counters and mirrors with sanitizing products to alleviate germs
Alleviated [Type] conflicts among [Job title]s by actively listening and using [Skill]
Cleaned offices and common areas, emptied trash and restocked supplies in restrooms
Responded immediately to calls from personnel to clean up spills and wet floors resulting from ceiling leaks and plumbing problems
Performed locksmithing tasks by installing new locks, door handles and door closers with [Tool] and [Tool]
Cook, 06/2017 to Current Five Points Healthcare – Van Wert, OH,
Instructed new staff in proper food preparation, storage, use of kitchen equipment, sanitation and safety
Planned promotional menu additions based on seasonal pricing and product availability
Prepared cooking supplies, ingredients and workstations when opening and closing kitchen
Maintained well-stocked stations with supplies and spices for maximum productivity
Prepared identical dishes numerous times daily with consistent care, attention to detail and quality
Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination
Ordered and received products and supplies to stock kitchen areas
Developed menus, pricing and special food offerings to increase revenue and customer satisfaction
Verified proper portion sizes and consistently attained high food quality standards
Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
Assisted chef with planning easy but elegant appetizers to spark customer interest
Served [Number] nutritious meals daily to students in [Type] school
Recommended menu items for new dish development, holidays, special events and promotions
Maintained skill level of kitchen staff by properly coaching, counseling and disciplining employees
Met production requirements for all aspects of banquet and outlet desserts and breakfast pastries
Created ice sculptures for major events such as weddings and private corporate parties
Mentored staff in expectations and parameters of kitchen goals and daily work
Prepared food items to meet recipes, portioning, cooking and waste control guidelines
Prepared estimated [Number] orders simultaneously during peak [Timeframe] periods with [Number]% accuracy rate, maximizng customer satisfaction and repeat business
Assisted customers in placing special orders for large-scale events such as weddings and birthday parties
Planned lunch, dinner and bar menus, as well as special menus for in-house special events and catering
Communicated closely with [Job title]s to fully understand special orders for customers, including those with food allergies and gluten intolerance
Safely used kitchen equipment such as [Type] and [Type], effectively reducing injuries and burns [Number]%
Managed [Number]-person staff, supervised preparation of [Type] foods and explained steps for readying specialty items, including [Type] and [Type] food
Customer Service Cashier, 02/2013 to 08/2015 Raising Cane's – Anaheim, CA,
Maintained customer satisfaction while handling [Type] product returns quickly and professionally
Maintained reports of transactions and greeted customers when entering and leaving establishment
Resolved customer complaints and maintained clean and tidy checkout area
Educated customers on promotions to enhance sales
Maintained current knowledge of store promotions and highlighted sales to customers
Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards of underage sales
Monitored self-checkout systems and provided assistance or intervention where required
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
Assisted customers with locating and choosing merchandise in any store department
Set up new sales displays each [Timeframe]
Trained as [Job title] and provided back-up coverage to provide customers with optimal support
Checked prices for customers and processed items sold by scanning barcodes
Worked closely with [Job title] to solve problems and handle customer concerns
Reviewed and resolved differences between accounting information and cash drawer
Assisted customers by answering questions and fulfilling requests
Answered questions about store policies and concerns to support positive customer experiences
Helped customers locate appropriate store locations of [Type] products, answered questions about products and provided solutions for various [Type] issues
Helped customers manage large purchases by collecting items from shelves and storage locations
Education
Diploma : N/a, Expected in 05/2014 to Muskogee High School - Muskogee, OK GPA: Status -
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